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Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
385 Reviews
4.8

385 Reviews

Write a Review

385 Reviews of Troy Brickner

July 03, 2026

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Employee Rating

Fast and pain less Troy took very good care of me and what my vehicle needed. It was fast and painless. More

by JARRETT98
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2026

Dealership Rating
Employee Rating

Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, John Mason, Megan Gartmann, Jennifer Tucker

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Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2026

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The service was great the only thing was poor was ur AI phone service makes me not to call for that reason... More

by ejmiles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU, Jennifer Tucker

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Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

June 27, 2026

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Employee Rating

Always professional, polite, excellent service. Recommending Southern Team to everyone I meet. Timely service. Comfortable setting. Excellent customer service and communication. More

by laura9769
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 27, 2026

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Employee Rating

Fasts courtesy and satisfaction ! thank you for cleanness and checking everything on my Palasade xrt More

by weatie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

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Jun 29, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

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Employee Rating

It was very good thank you for your assistance and good service and very helpful. More

by FAIROZMIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Megan Gartmann, Jennifer Tucker, Terry Coffey

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Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2026

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Employee Rating

Very pleasant experience! ! Everyone was so nice and explained everything. they even washed my vehicle!! Everything was so clean, bathroom was spotless. More

by CKIPPS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Megan Gartmann, Jennifer Tucker

Report | Print
Jun 18, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 14, 2026

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Employee Rating

Great service, quick response time, good customer support from Troy. I'd recommend getting more service from southern team. More

by DEEPWATER11
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Jun 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 12, 2026

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Employee Rating

Loved every moment from buying my car to having it serviced. Customer service has been great with everyone I encounter. More

by summer1Holl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 07, 2026

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Employee Rating

I was assisted with my car needs without being subjected to upsell spiel. Overall pleasant, unstressful experience. More

by lauradean333
Recommend Dealer
Yes

Other Employees Tagged: Troy Brickner

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Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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