Trey Starnes

I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine More

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Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

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Trey was excellent and proactive. Your operation is much better better experience than Plaza BMW! Your operation is much better better experience than Plaza BMW! More

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Prompt and very friendly service feel well taken care of. Trey was great very helpful Trey was great very helpful More

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This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

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I have always received excellent service at Autohaus. The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the se The professionalism that they show when you arrive, the time my service advisor Trey took to understand our concern, and the explanation/video the service tech, Mateo, provided to us about the service of the vehicle really made us happy that we found autohaus for service of our car. Thanks to all! More

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Quick and friendly service. Beautiful facility. They are always so nice and don’t try to push for things you don’t need. Beautiful facility. They are always so nice and don’t try to push for things you don’t need. More

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I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even under the fender walls. Totally impressed. While my car was with them, the service department called and told me my car needed an oil change. This is my first BMW, and so far it's been awesome !! Side Note. Also love the video that the service rep texted to me about my car. More

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Great service by all personnel, particularly Trey. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. Easy to make appointment. Love the video describing work performed and current status. No pier for BMW service. More

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Everyone was very nice and helpful. I appreciate the attention to details. 1 1 1 I appreciate the attention to details. 1 1 1 More

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