Trey Starnes
Trey Starnes at Autohaus BMW
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Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
52 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

1 yr, 9 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

technician training

express service writer training

4.8

52 Reviews

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52 Reviews of Trey Starnes

April 01, 2025

Dealership Rating
Employee Rating

The advisor was very nice, & helpful. Schedule was on time. Very nice experience. Would recommend BMW owners to this dealership. More

by Shufcheuk
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

March 20, 2025

Dealership Rating
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From the time I brought the vehicle in it was a fantastic experience excellent service department I highly recommend Auto Haus BMW of Maplewood More

by osborne5760
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Recommend Dealer
Yes
Mar 20, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

March 13, 2025

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Outstanding store! Great personnel, friendly and knowledgeable service staff, - Awesome communication throughout the service experience. I would highly recommend this More

by Nels
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Recommend Dealer
Yes
Mar 13, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

March 08, 2025

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Trey has always provided excellent service before, during and after my appointments at Autohaus BMW. His attention to detail and his communication skills are outstanding as are the technicians that perform More

by Dick
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Recommend Dealer
Yes
Mar 08, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

March 07, 2025

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The service department and sales team are outstanding! I recently had my car in for service. Trey was extremely accommodating and professional. I highly recommend! More

by jandrews918
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Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

Mar 07, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

March 06, 2025

Dealership Rating
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This dealership has ALWAYS taken exceptional care of my vehicle and our relationship. I highly recommend to anyone getting service or making a purchase. More

by lizvallihall
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Mar 06, 2025

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

March 05, 2025

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You have to own a BMW to experience this it’s sort of class my service was exceptional well More

by marvinmosby65
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Recommend Dealer
Yes
Mar 05, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

Mar 05, 2025

marvinmosby65 responded

It’s like belonging to an elite club, everyone is so helpful. I can’t wait to go back 👍🏾

March 01, 2025

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Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. More

by X5 owner
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Recommend Dealer
Yes
Mar 03, 2025

Autohaus BMW responded

Thank you so much for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

February 13, 2025

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My service representative was very professional and welcoming and my wait time was pleasant and wait time was very minimal. More

by mb8011
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Recommend Dealer
Yes
Feb 13, 2025

Autohaus BMW responded

Thank you for the review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

February 12, 2025

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Employee Rating

Chris Clem and others never blink when I rush in upset over my daughters car issue, me unannounced-as in Her Purse Stolen = NO CAR FOB ~ Help ! More

by thorntoncb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem , Brent Overton

Feb 13, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

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