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Trevor Russ
Trevor Russ at Bryan College Station Toyota
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Trevor Russ

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Trevor Russ

March 03, 2025

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Trevor was great! Very pleasant to work with and was exceptionally professional in our dealings over the phone and in person. I came in from out of town for my purch More

by Tim.thibodeaux13
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Yes
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Mar 04, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that Trevor provided such a professional and seamless experience, both over the phone and in person. We appreciate you making the trip to work with us and are grateful for your support. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

March 03, 2025

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Trevor drove 5 hours round trip on a Friday night to deliver the vehicle to us in Austin for us to first test drive and complete the purchase at our kitchen table. Amazing service! Very respectful, know More

by brittwinter19
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Yes
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Mar 04, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! Trevor's dedication and commitment to delivering top-notch service truly stand out. We’re thrilled to hear that he made the process so convenient and enjoyable for you. We appreciate your support and hope you love your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

October 18, 2024

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Trevor was great on evry aspect he made sure that we learn evry detail about our new vehicles .iam very satisfy with my visit More

by housetechnique
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Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Oct 18, 2024

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

October 13, 2024

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Everything was fine except the amount of time it took to finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. More

by Cbfarmer2636
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Hartis, Cheyenne Black

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Oct 14, 2024

Bryan College Station Toyota responded

We sincerely apologize for the long wait time you experienced during your visit. We understand that spending over four hours finalizing a deal is frustrating, and we should have been more efficient. Your feedback is valuable, and we will use it to improve our processes and better serve our customers in the future. Thank you for bringing this to our attention!

October 03, 2024

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Trevor was awesome Dealership forced us to purchase gps tracking for 1 year which we definitely did not want More

by JERRYNOVOSAD
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Shaw, Cheyenne Black, Zeeshan Devani

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Oct 04, 2024

Bryan College Station Toyota responded

We’re glad to hear that Trevor provided you with excellent service! However, we apologize for your experience regarding the GPS tracking requirement. We strive to be transparent and respectful of our customers’ preferences, and your feedback is important to us. Thank you for sharing your thoughts, and we’ll take this into consideration as we continue to improve our services. If you have any further concerns, please feel free to reach out!

September 28, 2024

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Up beat atmosphere, Mr. Russ showed great patience with our question, our needs, and concerns. More

by pmi9876
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas, Brandon Toledo

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Sep 30, 2024

Bryan College Station Toyota responded

It’s wonderful to hear that you enjoyed our upbeat atmosphere during your visit! Trevor's patience in addressing your questions, needs, and concerns speaks volumes about our commitment to customer service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Enjoy your new car!

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