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Trent Polk
Trent Polk at Glenn Polk Ford

Trent Polk

CEO

Glenn Polk Ford

4320 N I-35
Gainesville, TX 76240

5.0
6 Reviews
5.0

6 Reviews

Write a Review

Dealership Experience

30 yrs, 11 mos

Industry Experience

32 yrs, 9 mos

6 Reviews of Trent Polk

January 18, 2026

Dealership Rating
Employee Rating

They were very professional and timely. The service department wa Curtis and kind.Great people to do business with More

by jcaceskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown, Brooke Villarreal, Justin Crisp

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Jan 18, 2026

Glenn Polk Ford responded

That is great to hear. Being professional, timely, courteous, and kind is exactly how we want every service visit to feel, and I am glad our team delivered that for you. We truly appreciate you choosing us and trusting us to take care of your vehicle.

December 31, 2025

Dealership Rating
Employee Rating

Great dealership. Have bought 5+ vehicles from them and all our services of vehicles goes to them. This is especially noticeable since there is a Ford dealership wit More

by vfredgrindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown, Brooke Villarreal, Justin Crisp

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Dec 31, 2025

Glenn Polk Ford responded

Looooove it!!!!!! That kind of loyalty truly means a lot to me. Choosing to buy multiple vehicles with us and trusting us with all your service, especially when there is a dealership so close to home, says everything about the relationship we value. Knowing you are willing to make the drive to Gainesville tells our whole team that the way we take care of people matters, and we do not take that lightly. We are grateful for your continued trust and always look forward to taking care of you again. Happy New Year.

December 27, 2025

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Employee Rating

I am very pleased with my service adviser Justin Crisp he did a great job explaining the repairs i needed at the cost. Top shelf service More

by Lmdandcwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Crisp

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Dec 28, 2025

Glenn Polk Ford responded

That is great to hear. Justin Crisp does an excellent job making sure repairs and costs are explained clearly, and that top-shelf service feeling is exactly what we want every visit to be. I appreciate you recognizing him and trusting us with your service needs. Merry Christmas.

December 19, 2025

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Employee Rating

Awesome and prompt service. I really appreciate the fact that I call, set appointment and they pick up my truck at my house and bring it back when work is complete. More

by Ldkraft312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Villarreal

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Dec 19, 2025

Glenn Polk Ford responded

Thank you for sharing this. I am glad the service was prompt and that the pickup and return made things easier for you. Brooke does a great job taking care of details like that, and I appreciate you recognizing her. We are grateful for your trust and always happy to help however we can. Merry Christmas.

December 14, 2025

Dealership Rating
Employee Rating

Great dealership. Very friendly and to the point on getting the job done quickly and efficiently. More

by Cpope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Villarreal

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Dec 14, 2025

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team was friendly, straightforward, and focused on getting things done efficiently. That balance matters to us, and I appreciate you taking the time to leave the feedback.

December 09, 2025

Dealership Rating

Glenn Polk Ford is another great example of this super family of family run and family oriented dealerships. The purchasing of my special order Mustang was an easy, painless experience that has carried o More

by Randy Landers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Crisp , Shawn Polk

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Dec 09, 2025

Glenn Polk Ford responded

Thank you for sharing this, Randy, and thank you for everything you do for the Polks as well. I love hearing that your Mustang purchase and ongoing service experience have both been smooth and enjoyable. Justin does a fantastic job taking care of our guests, and I’ll be sure to pass along your kind words to him and the team. We’re grateful you choose us and look forward to helping you keep that Mustang in top shape for a long time.

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