Trent Clifton

Previously used Hebert’s Dodge Dealership in Shreveport. They provided Great Customer Service. Was in the market for another truck. Went back to Ford. Went to Hebert’s Ford in Minden. Doug asked me what I w They provided Great Customer Service. Was in the market for another truck. Went back to Ford. Went to Hebert’s Ford in Minden. Doug asked me what I was interested in. I told him I wanted to build a F250 Super Duty to my specifications. We sat down and built the truck I wanted. We then went to Chris Hebert’ to build the truck. Neither one of them tried to pressure me into buying what they had on the lot. They both were extremely helpful to explain the whole process of building what I wanted. They kept me informed on each step as my truck was being built and delivered. When I picked up the truck the Finance Manager asked me a few questions about wanting an extended warranty. He asked which amount of time and mileage that I wanted. He also didn’t try pressure me into anything I didn’t want. They gave me a Great price on the truck. I will and have recommended them to friends of mine. This is due to the Great Customer Service that they have provided me John Gates More

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Service dept is great. Trent is very knowledgeable and helpful. Waiting area clean with a tv. Trent is very knowledgeable and helpful. Waiting area clean with a tv. More

by kbware0 Verified Customer Verified Customer

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Always awesome service, very nice customer friendly, they get the job done in a short time get the job done in a short time More

by leecoco_27 Verified Customer Verified Customer

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On point, very receptive and informative. Always treated with respect. My goto when in Minden Always treated with respect. My goto when in Minden More

by Wycowist4 Verified Customer Verified Customer

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Always enjoy excellent customer service at Heberts Town and Country in Minden! They always drop what they’re doing to accommodate me! and Country in Minden! They always drop what they’re doing to accommodate me! More

by BRENTALD Verified Customer Verified Customer

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Trent is best service manager I have ever felt with. Honest and will provide plenty of options on cost saving on service. Wealth of knowledge on vehicles and over the phone answered to maintenance is Honest and will provide plenty of options on cost saving on service. Wealth of knowledge on vehicles and over the phone answered to maintenance issues. The overall dealer experience is great. Locality is in customer base is very apparent. Highly recommend Herbert’s Town & Country in Minden More

by alanreisdorph Verified Customer Verified Customer

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Great job the people are the best there is to deal with so helpful friends so helpful friends More

by betty.gartman Verified Customer Verified Customer

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Today was my second trip here. The first one I asked them to order mud flaps. After several months, I finally ordered them myself. I had a 9am appointment. After almost 4 hours, t The first one I asked them to order mud flaps. After several months, I finally ordered them myself. I had a 9am appointment. After almost 4 hours, the tech came out to tell me they were done. They only installed the front 2. I go back to waiting for the back 2 to be installed. After a couple minutes they came to tell me that the rear ones won't fit due to running boards. Mud flaps go behind the tire...not in front...the technician had to get out the instructions before he believed me. Another technician kept insulting them, saying how ugly they are. They are finally done, but what an ordeal! More

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Hebert’s team is the best. The service and parts department are always super helpful and informative The service and parts department are always super helpful and informative More

by Meagan Verified Customer Verified Customer

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Rachel was super helpful! She very quickly and efficiently got me a service appointment when needed. She very quickly and efficiently got me a service appointment when needed. More

by angela_fussell Verified Customer Verified Customer

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