Rachel Stewart
Rachel Stewart at Hebert's Town & Country Ford

Rachel Stewart

Service Advisor

Hebert's Town & Country Ford

405 Industrial Dr
Minden, LA 71055

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5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of Rachel Stewart

April 15, 2026

Dealership Rating
Employee Rating

Service dept is great. Trent is very knowledgeable and helpful. Waiting area clean with a tv. More

by kbware0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Hebert's Town & Country Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2026

Dealership Rating
Employee Rating

Always awesome service, very nice customer friendly, they get the job done in a short time More

by leecoco_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Clifton

Mar 02, 2026

Hebert's Town & Country Ford responded

Thank you for highlighting our friendly and efficient service. We’re glad we could complete the work on your Ford F-150 so quickly. We appreciate your trust and look forward to assisting with your F-150 again.

February 09, 2026

Dealership Rating
Employee Rating

On point, very receptive and informative. Always treated with respect. My goto when in Minden More

by Wycowist4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Clifton

Feb 09, 2026

Hebert's Town & Country Ford responded

Thank you for sharing your experience with your Ford F-350 service. We’re glad our team was receptive, informative, and treated you with respect. We appreciate being your go-to in Minden and look forward to your next visit.

February 04, 2026

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Always enjoy excellent customer service at Heberts Town and Country in Minden! They always drop what they’re doing to accommodate me! More

by BRENTALD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Clifton

Feb 04, 2026

Hebert's Town & Country Ford responded

It’s great to hear our team can step in and provide prompt help whenever you visit. Trent and the rest of the staff will be thrilled to know their efforts made a difference. Thanks for sharing your experience with us.

January 26, 2026

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Employee Rating

Trent is best service manager I have ever felt with. Honest and will provide plenty of options on cost saving on service. Wealth of knowledge on vehicles and over the phone answered to maintenance is More

by alanreisdorph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hebert, Trent Clifton

Jan 26, 2026

Hebert's Town & Country Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hebert's Town & Country Ford!

January 23, 2026

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Employee Rating

Great job the people are the best there is to deal with so helpful friends More

by betty.gartman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Trent Clifton

Jan 23, 2026

Hebert's Town & Country Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 07, 2026

Dealership Rating
Employee Rating

Today was my second trip here. The first one I asked them to order mud flaps. After several months, I finally ordered them myself. I had a 9am appointment. After almost 4 hours, t More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trent Clifton

Jan 14, 2026

Hebert's Town & Country Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Teresa, and hopefully, we can get to the bottom of this. Chris Hebert 318-377-8694

Jan 14, 2026

Hebert's Town & Country Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Teresa, and hopefully, we can get to the bottom of this. Chris Hebert 318-377-8694

Jan 14, 2026

Teresa responded

Yes sir. It's very important to me to do business locally whenever possible. I have been very disheartned over this. I can be reached at 318-707-2811 or by email at fwmommy@gmail.com.

November 20, 2025

Dealership Rating
Employee Rating

Rachel was super helpful! She very quickly and efficiently got me a service appointment when needed. More

by angela_fussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Clifton

Nov 20, 2025

Hebert's Town & Country Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 17, 2025

Dealership Rating
Employee Rating

Great people at this dealership! I have always felt comfortable with the sales side as well as the service side. Always willing to help when you need it. I would recommend them to More

by gclark12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Hebert's Town & Country Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 25, 2025

Dealership Rating
Employee Rating

Very friendly dealer. They were easy to work with and found exactly what I wanted. If you’re looking for a Ford I highly recommend them. More

by MGuyton
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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