Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
183 Reviews
4.7

183 Reviews

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183 Reviews of Travis Wise

June 24, 2026

Dealership Rating
Employee Rating

Quick and easy My experience was welcomed the person who helped me was very nice explained what was going on and what was done. Very quick service no long wait time. More

by MCDANIELCARLA12
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Jun 24, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad you felt welcomed and that our team provided clear updates on your Nissan Sentra’s service. It’s rewarding to hear there was no long wait and everything moved efficiently. Whenever you need us again, don’t hesitate to reach out. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 24, 2026

Dealership Rating
Employee Rating

He was very professional and he explained everything to me. Keep up the good work thank you very much. More

by JACKSONDENISE189@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Jun 24, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for acknowledging Travis’s professionalism during your Nissan Rogue service. We’re delighted that he provided clear explanations throughout the process. We look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 24, 2026

Dealership Rating
Employee Rating

He was very professional and he explained everything to me. Keep up the good work thank you very much. More

by JACKSONDENISE189@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Jun 24, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for sharing your experience. We’re glad Travis provided clear explanations and professional service on your Nissan Rogue. We look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

The entire process took far too long just to get the keys in hand. Looking back, I should have never purchased from them. Nice at the start, but extremely condescending toward the end. When I had brake is More

by Wisco4panic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Murray

Jun 21, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 13, 2026

Dealership Rating
Employee Rating

My appointment was at 7:30 and I was out by 8:30 for a brake fluid change. The tech sent me video of my car’s underbody to show the condition which I really appreciated. Very professional techs as well. More

by Diana Lafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

Jun 13, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad your brake fluid change wrapped up in just an hour and that the underbody video gave you a clear look at your Rogue’s condition. Your comments about the professionalism of our service team are greatly appreciated and we appreciate your ongoing trust in Nissan care. We look forward to assisting with your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th More

by HULLALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 28, 2026

Dealership Rating
Employee Rating

I was handled very well . found the the problem ,fixed it called me, end of story. More

by leondundy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Shaun Sellers

May 28, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad we found and fixed the issue with your Nissan Frontier and kept you updated along the way. Thank you for the five-star rating. We look forward to helping you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 26, 2026

Dealership Rating
Employee Rating

Never got my video they do during the inspection, and a plastic piece from my passenger side was on the floor. From checking my filter More

by CLARISSAWC
Recommend Dealer
No

Other Employees Tagged: Travis Wise

May 29, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Clarissa, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 25, 2026

Dealership Rating
Employee Rating

Very nice experience. They did everything they were supposed to in a timely manner. I was pleased More

by Sharmelmitchell
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

May 25, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for the five-star rating. It’s great to hear that Travis and our team completed your Nissan Rogue service promptly and met your expectations. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

Dealership Rating
Employee Rating

all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, ERIK PALZEWICZ

May 23, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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