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ERIK PALZEWICZ

Overview Reviews (24) Inventory (181)

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ERIK PALZEWICZ

SERVICE ADVISOR

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.5

24 Reviews

Overview Reviews (24) Inventory (181)

4.5

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of ERIK PALZEWICZ

June 24, 2026

Dealership Rating

Employee Rating

Erik was great to work with and had a positive attitude and can do mentality. Truck runs great and can do mentality. Truck runs great More

by FUITEN7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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Jun 25, 2026 -

Russ Darrow Nissan of Milwaukee responded

It’s wonderful to hear Erik’s positive attitude made your service visit so smooth and that your Nissan Titan is running great. Thank you for the five-star review! Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 19, 2026

Dealership Rating

Employee Rating

Good overall and polite My overall experience was good and getting a shuttle ride was provided. and getting a shuttle ride was provided. More

by TKING16889

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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Jun 21, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Nissan of Milwaukee are glad to have you as a customer. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

June 01, 2026

Dealership Rating

Employee Rating

Dishonest and disengaged He always seems like he doesn't want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the last two visits when I arrived he ignored my presence until I asked him if he could assist me. He proceeds to tell me that you all were busy and asked could I return tomorrow afternoon. I told him I had just called and was told to come in. My vehicle was serviced probably less than an hour. He's dishonest. More

by TAMIKA0

Verified Customer

Recommend Dealer

Other Employees Tagged: ERIK PALZEWICZ

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Jun 06, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026

Dealership Rating

Employee Rating

Everyone is really nice and helpful, love taking my car there for repairs! Great work! there for repairs! Great work! More

by Diane_crawford05

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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Jun 03, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thank you, Diane, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026 -

Diane_crawford05 responded

Great work!

May 31, 2026 -

Diane_crawford05 responded

Very nice and helpful!

May 31, 2026 -

Diane_crawford05 responded

Nice

May 30, 2026

Dealership Rating

Employee Rating

Very pleasant, was able to get all the questions answered very friendly establishment I will definitely recommend very friendly establishment I will definitely recommend More

by PASHETTLUCKETT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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May 30, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thanks for mentioning how pleasant and helpful our team was during your Nissan Kicks service. We’re glad Erik could address all your questions in a welcoming atmosphere. We appreciate your recommendation and look forward to serving you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

Dealership Rating

Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And this dealership and it's now we're super feed most dealerships and wealth in the same area Milwaukee County and Beyond. I salute you all. More

by HULLALVIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Jerad Brockel, Travis Wise, Alan Saaverda-Aura, Erin Poulos, Shaun Sellers, Jeff Murray, TONY RITTMON JR

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May 30, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 24, 2026

Dealership Rating

Employee Rating

Quick and helpful. The experience was fine. Service was fast and efficient No more words The experience was fine. Service was fast and efficient No more words More

by LLEWING89

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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May 24, 2026 -

Russ Darrow Nissan of Milwaukee responded

We’re pleased to hear the service on your Nissan Maxima was quick and helpful. Erik and the team appreciate your kind words about our fast and efficient process. Thanks for the 5-star review, and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

Dealership Rating

Employee Rating

all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Lecher, Travis Wise

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May 23, 2026 -

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 19, 2026

Dealership Rating

Employee Rating

Took a bit long but went fine 8 more words but with 8 more words more words More

by PROTOSAIYAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: ERIK PALZEWICZ

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May 19, 2026 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the five-star rating. We appreciate your patience during the extended service time on your Nissan and are pleased everything went smoothly. Erik is here to help with any future needs. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 17, 2026

Dealership Rating

Employee Rating

They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Jerad Brockel, Travis Wise, Alan Saaverda-Aura, Erin Poulos, Shaun Sellers, Jeff Murray, Angel Santini

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May 17, 2026 -

Russ Darrow Nissan of Milwaukee responded

We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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