Travis LoCascio
Travis LoCascio at Irwin Mazda
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Travis LoCascio

General Sales Manager

Irwin Mazda

4000 U.S. 9 South
Freehold, NJ 07728

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8 Reviews
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8 Reviews

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8 Reviews of Travis LoCascio

October 09, 2024

Dealership Rating
Employee Rating

It’s a greatest & wonderful helpful team start from Travis and Benjamin and Leo as well . Thank you everyone for your support and help More

by Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 26, 2024

Dealership Rating
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Go to any other dealership than this one. The customer service is awful as soon as they lock you in. More

by J
Recommend Dealer
No

April 25, 2023

Dealership Rating
Employee Rating

Terrible response from dealership. Multiple issues fell on deaf ears and suggested that I don’t have the issues reported not only to the dealership, but also the service department Bad More

by bruce0152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Digironimo

Apr 25, 2023

bruce0152 responded

You don’t care about your customers.From the sale to service and customer serviice, no one resolved my issues. The only person, Nick the service advisor understood my issues, but seemed to handstrung since Mazda corporate would not assist with my multitude of issues that still exist but not resolved.

Apr 27, 2023

bruce0152 responded

Where is he response from Irwin Mazda? Just as always their response is no response since they won’t be honest enough to face the problems I have had and still have that are unresolved. Jusr crickets from Irwin Mazda an Mazda as a company!

Apr 27, 2023

bruce0152 responded

No reply? No solution, no answer, no nothing. I guess you only reply to positive posts!

July 27, 2017

Dealership Rating
Employee Rating

Awesome car buying experience and service! I have been buying cars here for many years. My latest purchase of a Mazda 3, 6 Speed with Jon Fields was awesome! He pulled my prospective car from More

by calcury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Fields

Jul 28, 2017

Irwin Mazda responded

Hello, Thank you so much for being a loyal customer! We greatly appreciate it! I am happy to hear you had a stress-free car-buying experience with us. Jon is an excellent salesmen & we are so lucky to have him on our team. Thank you for shopping at Irwin Mazda & we look forward to working with you again soon. Please enjoy your new vehicle. Sincerely, Carlos Sousa, GM

March 23, 2017

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Employee Rating

Attentive & Professional From the very first contact through the delivery my daughter and I were treated with the utmost of professionalism and respect. The entire purchase t More

by zurheide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin, Charlie Marquez , Jeff Segan

Mar 27, 2017

Irwin Mazda responded

Hello. Thank you for taking the time to write to us as well as your five star rating. Our top priority is our customers and making sure they are happy, and that you do not feel pressured, and that you leave in the car for you. We are lucky to have Travis, Jay, Charlie and Jeff on our team. They are all outstanding. Thank you for choosing Irwin Mazda & we hope to see you & your daughter soon! Best Wishes, Carlos Sousa, GM

December 28, 2015

Dealership Rating

Purchased a new MKX Travis LoCasio was extremely helpful our purchase was and very pleasant experiance.The Lincoln we purchased was a great car.We would definitely return More

by Planders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2015

Irwin Mazda responded

Hello Planders, Thank you so much for taking the time to leave a review! I am so pleased that Travis was able to help you find exactly what you were looking for and that he provided you with an overall enjoyable car buying experience. Travis is an important member of the Irwin team and he really cares about seeing his customers leave happy and 100% satisfied with their purchases. Congratulations on your new Lincoln, and I hope that you have a wonderful New Year! Thank you again for your review and for choosing Irwin! Best, Carlos Sousa, GM

January 21, 2015

Dealership Rating

Why Irwin We have been coming to Irwin for over 17 years! They treat us like family, They offer a comfortable environment and Adam is SKILLED in all of the nua More

by nff314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Goldin , Carlos Sousa

Jan 23, 2015

Irwin Mazda responded

nff314, Talk about making my day! This was a very exciting and thrilling post to read. Thank you so much for being a returning customer to our store for over 17 years. That really speaks volumes on the type of service you have received within over a decades time! It is customers like you that really put a smile on our faces each and every time we see you. As you know, Adam is a great employee of ours. He is well-informed on the cars and really determined to help the customer find their perfect car. Again, thank you for being such a loyal customer to us, we truly appreciate it! Good luck with your vehicle and we can't wait to see you again! All the best, Carlos Sousa

May 25, 2011

Dealership Rating

These guys are amazing! Very friendly and eager to find us what we wanted and make us happy with our car-buying experience! I have purchased 2 cars from this dealer and each experience was very easy and c More

by onesweetrepsol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John LoCascio, Travis LoCascio