Jay Irwin
Jay Irwin at Irwin Mazda
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Jay Irwin

Sales Manager

Irwin Mazda

4000 U.S. 9 South
Freehold, NJ 07728

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8 Reviews

Dealership Experience

33 yrs, 4 mos

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rated

8 Reviews

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8 Reviews of Jay Irwin

August 29, 2024

Dealership Rating
Employee Rating

The dealership and their work are clean and professional. Happy every time I recommend this dealership More

by Marius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Vaksman

June 07, 2022

Dealership Rating
Employee Rating

Price gougers with xx games. Listed a 2019 car for so much money that they attempted to tell me I need to put down 4.5k for the bank to approve a finance....with over 765 credit More

by vgoldsh13
Recommend Dealer
No

May 13, 2019

Dealership Rating
Employee Rating

Sales and Service I cant say enough about the Irwin Mazda Team. They have all of my Trust and Confidence! My sales experiences have always been hassle free and no pre More

by jerzgirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Sarkady, Charlie Marquez , Carlos Sousa

May 13, 2019

Irwin Mazda responded

Thanks for leaving us such a thoughtful review and for your business. We are glad that you loved our services and value your high praise. Best- Carlos Sousa, GM

December 04, 2017

Dealership Rating
Employee Rating

Amazing Customer service and deal It is my second purchase with the salesman John didn’t realize this type of excellent service still exists John made the transaction comfortable amaz More

by Bodean59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Fields

Dec 05, 2017

Irwin Mazda responded

Thank you for being a loyal customer, Bodean59. We greatly appreciate it & welcome back. We are happy to hear you had an excellent car-buying experience with us. Thank you for shopping at Irwin Mazda & we look forward to working with you again soon. Sincerely, Carlos Sousa, GM

July 04, 2017

Dealership Rating
Employee Rating

Excellent Dealership Experience After doing thorough research on the type of car I wanted to lease, I then arrived at Irwin Mazda in Freehold, N.J. with more than a little trepidatio More

by LovinCarLaura4701
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Marquez , Gwen Gainfort

Jul 05, 2017

Irwin Mazda responded

Hello, Thank you so much for taking the time to leave us such a wonderful five star review. I am happy to hear you had an excellent leasing experience with us. At Irwin Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Irwin Mazda & we hope to see you again soon. Sincerely, Carlos Sousa, GM

April 02, 2017

Dealership Rating
Employee Rating

What a refreshing experience! Went to Irwin Mazda to lease my dream car and trade in my old one. What a pain free experience; Working with Jay, Gwen and Charlie was seamless and en More

by Sinyor19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlie Marquez , Gwen Gainfort

Apr 04, 2017

Irwin Mazda responded

Hello. Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that so many of our employees were able to assist you successfully. It makes me so happy to hear that you had an excellent leasing experience with us. At Irwin Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. We appreciate you choosing Irwin Mazda & we hope to see you again soon! Best Wishes, Carlos Sousa, GM

March 23, 2017

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Employee Rating

Attentive & Professional From the very first contact through the delivery my daughter and I were treated with the utmost of professionalism and respect. The entire purchase t More

by zurheide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis LoCascio, Charlie Marquez , Jeff Segan

Mar 27, 2017

Irwin Mazda responded

Hello. Thank you for taking the time to write to us as well as your five star rating. Our top priority is our customers and making sure they are happy, and that you do not feel pressured, and that you leave in the car for you. We are lucky to have Travis, Jay, Charlie and Jeff on our team. They are all outstanding. Thank you for choosing Irwin Mazda & we hope to see you & your daughter soon! Best Wishes, Carlos Sousa, GM

February 16, 2017

Dealership Rating
Employee Rating

Satisfied long term customer I'm on my 3rd vehicle with this dealership. Have had consistently excellent interactions with Jay, Gwen, and Charlie. This group listens, and provid More

by jg1046
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlie Marquez , Gwen Gainfort

Feb 16, 2017

Irwin Mazda responded

Hello jg1046. Thank you for your kind review. I am happy you enjoyed working with Jay, Gwen, and Charlie. They are all a huge asset to our business and we do not know what we would do without them. We thank you for shopping at Irwin Mazda. We hope you enjoy your new vehicle. Sincerely, Carlos Sousa, GM