Travis Hawes
Travis Hawes at Lithia Honda in Medford

Travis Hawes

General Manager

Lithia Honda in Medford

4095 Crater Lake Hwy
Medford, OR 97504

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18 Reviews
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18 Reviews

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18 Reviews of Travis Hawes

September 18, 2024

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Pleasant, knowledgeable staff. Excellent repair service, no-pressure salesman. Clean dealership. Personable, friendly salespeople, finance folks, and service techs More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Lithia Honda in Medford responded

Hi Martin, We're very appreciative to have your business here at Lithia Honda in Medford! Further, we're thrilled to read about your excellent customer service experience with both our sales and service departments. Cheers to the 5-stars!

May 17, 2024

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Employee Rating

Great staff, great service. Always pleasant & professional! Second CRV purchased there and no complaints whatsoever. Thanks. More

by sdliddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Lithia Honda in Medford responded

We're delighted to know you had a great experience with our team at Lithia Honda in Medford! It's wonderful that you've chosen us for your second CR-V purchase. Thanks for the positive feedback and we look forward to serving you again!

July 25, 2023

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Colton did a fantastic job of making the buying process as smooth as possible! His customer service was impeccable. Colton’s knowledge of the vehicle’s and capabilities of answering all of our questions so More

by tarabeebe11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona , Colton Henderson

Jul 28, 2023

Lithia Honda in Medford responded

I'm pleased to hear that Colton took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Chris Sanders | General Sales Manager

February 15, 2022

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Employee Rating

Please read this updated review carefully. If you choose to business with LH, it is extremely important that you check up on all the service information of your purchase before leaving the lot More

by Douze12AD
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 22, 2022

Lithia Honda in Medford responded

Thank you for sharing the details of your experience with us. At Lithia Honda of Medford we pride ourselves on providing top-notch service, and you are no exception. Please contact us at your earliest convenience so we can work on a solution together. Sincerely, Colt Foster | Service Manager

February 01, 2022

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Please save yourself painstaking trouble and avoid this dealer at all costs. Recently purchased a 2022 Honda Civic Hatchback Sport - it has maybe like 15 miles on the odometer. Fast forward a week or so an More

by Douze12AD
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 02, 2022

Lithia Honda in Medford responded

Thanks for your review and again, it is difficult to have these issues with a purchase of a brand new car. I personally want to ensure you again, that we and American Honda did everything according to the factory instructions which “did” include a repair. After our repair, we test drove the vehicle, and all operations normal and could not duplicate concerns. American Honda is taking full action on this and it is up to them if your new Honda needs a new engine or other repairs as they are the manufacturer of the car and they know best. These situations happen from time to time and normally are quick fixes. Obviously there sounds like there is still something going on and American Honda will have to investigate further to ensure a complete fix under your Honda Factory Warranty. Thanks again for your review and look forward to fixing your Honda. Travis

December 02, 2021

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I don’t even know where to start… I had a horrible week that ended me up at Les Schwab over thanksgiving with a visible screw in my tire. They took it out and sent me on my way, just to have me come right More

by Britt1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Lithia Honda in Medford responded

Hello Britt, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Colt Foster | Service Manager

April 05, 2021

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Everything was very fast and easy. Staff was very friendly and helpful. The whole experience was great! Thank you Steve & Travis for getting us into our new SUV! :) More

by kimvargas924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Allred

Apr 08, 2021

Lithia Honda in Medford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Mould | General Sales Manager

November 07, 2019

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Employee Rating

I trust the service team at Lithia Honda of Medford I purchased a Honda vehicle from a private party and wasn't sure about the vehicle's maintenance history. I immediately brought the unit into Lithia More

by Ojiisan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ferris, Nate Mould, Gerad Stebbins

October 25, 2019

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Excellent as always. Has been using their services since 90s. Knowledgeable staffs, modern equipment and great facility to bring your vehicles in for services. Will be ba More

by Num Dechasiri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nate Mould, Joshua Saltmarsh

June 13, 2019

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Employee Rating

TOO EASY Our 3rd purchase from Lithia Honda. Best dealership in Medford bar none. Best Pricing up front no hassles and always great trade in values. We will More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marci Corona, Mark Jacobs , Nate Mould

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