Travis Freeman

The dealership took much too long to complete the repairs. They did not take into account that I was only in town for a week for the repair even though I called daily to express the urgency needed. I repairs. They did not take into account that I was only in town for a week for the repair even though I called daily to express the urgency needed. In the end, I had to make other inconvenient arrangements to get the car and make payment through others since I was away by the time the car repair was done. I was very dissatisfied. More

by jfortlage Verified Customer Verified Customer

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Great service! Everyone is very nice and I appreciate all the friendly people working there. Everyone is very nice and I appreciate all the friendly people working there. More

by Bencivengo Verified Customer Verified Customer

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Bought a warranty $3600 told blower motor wouldn’t be fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for an appointment 11;00 day prior for a 9am appointment next day . Didn’t touch it till 2hrs they closed day after ,2:30pm … seemed I wasn’t valued or treated with any respect buying a 38k truck . Not one person was decent but the desk ladies that were super nice . Overall I’d never come back . This is second bad run in with them since my last Sierra denali issues More

by Mikesz28520 Verified Customer Verified Customer

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The staff at Spitzer was professional courteous completed the work in a timely manner overall, it was a very good experience the work in a timely manner overall, it was a very good experience More

by John.jermann Verified Customer Verified Customer

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The dealership was quick to help and schedule an appointment which gave me the sense that they would be helpful. They hooked up the check engine plug and saw that it’s the coolant valve. When it cam appointment which gave me the sense that they would be helpful. They hooked up the check engine plug and saw that it’s the coolant valve. When it came time for the appointment I dropped off at 745am and they asked when I needed the vehicle back and I said end of day or sooner. They also mentioned I needed an alignment and they would send me a quote in the text messages. Around 345pm I received a text telling me that it’s the coolant valve that needs to be fixed and it would be ready the next day. I was immediately confused because I assumed from the previous conversation that it would be ready in a couple hours. They said they couldn’t do anything today that I could reschedule to get it taken care of. This was upsetting because I had already made this appointment to get it taken care of. I asked about the alignment and they quoted me and said they could do that the next days as well. I reluctantly agreed. The next day came, I didn’t hear anything so around noon I texted and asked for an update. I was sent a message that my car was ready for pick up. I wasn’t able to get there until end of day and when I arrived they said I didn’t owe anything (the valve was under warranty) and when I asked about the alignment they said it wasn’t done and that I could come back another time to get it taken care of. I was extremely upset and surprised considering it was agreed upon in the text messages. She said they were busy and only had one bag open for that. I feel like there was a huge lack in effective communication and I will not be using this dealerships services again. More

by Britslt Verified Customer Verified Customer

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2 hrs for an oil change unacceptable. He spoke to the service manager, Travis The service manager would not do anything for me. Basically told me that’s the way it is. He spoke to the service manager, Travis The service manager would not do anything for me. Basically told me that’s the way it is. More

by dennismason79 Verified Customer Verified Customer

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I was in and out in no time at all. The staff was friendly and the lounge was awesome. The staff was friendly and the lounge was awesome. More

by ALGILBERT5395 Verified Customer Verified Customer

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Hello, The works were very polite, but the service was an extra long wait. Thank you an extra long wait. Thank you More

by RITZA0 Verified Customer Verified Customer

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Travis always takes good care of my vehicles. I really appreciate the experience they provide! I really appreciate the experience they provide! More

by NATHAN58 Verified Customer Verified Customer

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Employees are great. The work is done. Everyone is very friendly.They're very informative The work is done. Everyone is very friendly.They're very informative More

by nmb814 Verified Customer Verified Customer

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