Travis Freeman
Travis Freeman at Spitzer Buick GMC Parma
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Travis Freeman

Service Director

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.5
94 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

35 yrs, 2 mos

4.5

94 Reviews

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94 Reviews of Travis Freeman

February 13, 2025

Dealership Rating
Employee Rating

Extremely friendly, professional, honest and efficient. You are greeted quickly. Car was washed and it did not take long. More

by HOLSTERGUY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 12, 2025

Dealership Rating
Employee Rating

I met with Calib, my salesperson. He was amazing to work with and helped me with finding the perfect car for me. He was very pleasant and professional and not at all pushy like oth More

by DLHAUGHTON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Zach Niemesch, Tayler Wenmoth , Calib and Erica

Feb 13, 2025

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so appreciative of the opportunity to work with you, and we are glad that our team took great care of you and ensured your experience with us was as smooth as possible. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 06, 2025

Dealership Rating
Employee Rating

Everything was great. Clarissa is a wonderful employee that is very courteous. Everyone was great! More

by rclle33
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Brett Leek, Adam Black, Jamie Blazer, Zach Niemesch, Tayler Wenmoth , Clarissa, excellent! Susie, excellent!

Feb 07, 2025

Spitzer Buick GMC Parma responded

We appreciate your kind review and we are glad that Clarissa took great care of you. We hope that you continue to choose us for all of your future automotive needs!

Feb 06, 2025

rclle33 responded

Everything was Great!!

Feb 06, 2025

rclle33 responded

Everything was Great!!

February 03, 2025

Dealership Rating
Employee Rating

They listened and performed the work I wanted done very professionally and satisfactorily. I liked the service More

by Ggoudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

January 31, 2025

Dealership Rating
Employee Rating

We have been very impressed with the Service Center at Spitzer. From the cashiers, the office personnel to the mechanics, everyone has always been very professional, kind and efficient. After another deal More

by AngelaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Spitzer Buick GMC Parma responded

Angela, Thank you for taking the time to leave us this wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 23, 2025

Dealership Rating
Employee Rating

It is hard to make an initial appointment. After that things were good. The area was clean and everyone was very professional and friendly. I was disappointed sort of that the issue I reporte More

by harlesciar
Recommend Dealer
Yes
Jan 28, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are very sorry to hear that you were having issues with your vehicle, but glad to hear that we were able to fix the issue. If you have any further questions or concerns, feel free to contact our dealership we would be glad to help.

January 21, 2025

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Employee Rating

It's very nice and clean everybody was nice and helpful. The restroom were clean. More

by gregbrooks1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Spitzer Buick GMC Parma responded

Greg, Thank you for your wonderful review. We are all delighted to hear that your needs were well taken care of and our team was able to provide you with top-notch customer service. If there is anything we can do to change the 3 star into a 5 star please let us know, we would be glad to do so. Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and More

by CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review, although it wasn't a good experience we still want to know how your service went. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us directly at our dealership for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter, Safe travels!

January 11, 2025

Dealership Rating
Employee Rating

I needed service and with short notice Travis got me scheduled and changed my oil and rotated my tires, he also took it upon himself to perform a factory update. More

by Ggoudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer GMC Parma strives to offer our customers exceptional service both before and after the sale. Travis will be overly excited to hear that you added him to your stellar review, thank you.

January 10, 2025

Dealership Rating
Employee Rating

Warranty repairs made easy. Great interactions with the service managers. Hopefully this will be the last required time. More

by Abiker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

Jan 13, 2025

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

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