Travis Battles

There were complications in initial looks at used vehicles. The first vehicle I was looking at with the intent to purchase (2022 Jeep Grand Cherokee L Limited 4x4 - Dark Grey) was sold to another pa vehicles. The first vehicle I was looking at with the intent to purchase (2022 Jeep Grand Cherokee L Limited 4x4 - Dark Grey) was sold to another party as I arrived to the dealership. I was then interested at looking at a 2022 Jeep Grand Cherokee L Limited 4x4 in White that had 41k miles on it. I conveyed and confirmed the unit number multiple times with Travis before driving to the dealership for a test drive. When I got to the dealership I learned that they acquired the wrong White JGC L Limited and not the one I had been asking about. The lack of transparency and follow-through was frustrating and led me to believe that I was being taken advantage of. The system in place to transfer cars of interest between dealerships needs to be improved so that the car a customer requests to look at with the intent to purchase is actually delivered and available to look at. Other than that, John and Travis were friendly and professional in completing my transaction. More

by mikeantol Verified Customer Verified Customer

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Excellent customer service. Catered to all my needs and quickly took care of everything I needed. Catered to all my needs and quickly took care of everything I needed. More

by melmoe24 Verified Customer Verified Customer

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The service was great and on time. Everything and everyone was really professional. I will refer Everything and everyone was really professional. I will refer More

by aarbricop70 Verified Customer Verified Customer

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Bought a new Ram truck and the service and process was easy. William was great. easy. William was great. More

by parker3743 Verified Customer Verified Customer

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I had a great experience! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! More

by James Verified Customer Verified Customer

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They provided excellent service, friendly and had knowledgeable sales associates. Louis provided an excellent buying experience knowledgeable sales associates. Louis provided an excellent buying experience More

by NIVLEMDB Verified Customer Verified Customer

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Worst communication, over priced, non confident, slow subpar service writers and mechanics, push up selling too much subpar service writers and mechanics, push up selling too much More

by rhuff2004 Verified Customer Verified Customer

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Awesome dealership! The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. More

by Slrmclaren Verified Customer Verified Customer

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Did a good job at explaining the buying process and worked with me to stay within my budget. worked with me to stay within my budget. More

by fishfrenzy2010 Verified Customer Verified Customer

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Very accommodating and friendly team. Always available to answer questions Great team work and experience Always available to answer questions Great team work and experience More

by willisb631 Verified Customer Verified Customer

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