Trae Harris
Trae Harris at Metro Lexus
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Trae Harris

Lexus Delivery Specialist

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
17 Reviews

Dealership Experience

1 yr, 11 mos

5.0

17 Reviews

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17 Reviews of Trae Harris

January 23, 2025

Dealership Rating
Employee Rating

Starting in November, Ryan Yee greeted me at the dealership and he listened to my requirements in an SUV. As an artist, i need to have back gate accommodate a 48” wide up to 72” long painting.. I br More

by Susanne.dotson1944@gmail.comm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

Jan 23, 2025

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Ryan and Trae were able to assist in finding the perfect SUV for your artistic needs at Metro Lexus. Enjoy driving your new TX, and feel free to reach out if you need any more tutorials or assistance!

Jan 23, 2025

Metro Lexus responded

We certainly did! Thanks again. -The Metro Lexus Team

Jan 23, 2025

Susanne.dotson1944@gmail.comm responded

Thx for the follow up and I hope you shared my response with Ryan and Trae.

January 18, 2025

Dealership Rating
Employee Rating

We had a very good experience. Everything was done timely manner. We got our car in time and also with full explanation. More

by natwarjethva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Candice Thomas, Seth Collins

Jan 20, 2025

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that everything was handled efficiently and thoroughly at Metro Lexus. Enjoy your new car, and feel free to reach out if you need anything else!

December 30, 2024

Dealership Rating
Employee Rating

I was very pleased from the minute we walked in. The receptionist was kind and helpful. Our sales representative Christian was very knowledgeable and helpful without being at all pushy. Trea who hel More

by KellyBonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller, Sarah Klein

Dec 30, 2024

Metro Lexus responded

It's fantastic to hear that you had such a positive experience with our team at Metro Lexus! We're glad Christian and Trea made the process enjoyable and informative. Enjoy your new Lexus, and thank you for choosing us!

December 22, 2024

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Employee Rating

Everyone I worked with at Lexus was very professional and efficient. Car transfer made easy. More

by Maryloupalermo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, David Weaver

Dec 23, 2024

Metro Lexus responded

Mary, thank you for the great review. We look forward to seeing you again at Metro Lexus!

November 01, 2024

Dealership Rating
Employee Rating

After initial negative response, when we got to Terry we’re treated like Royalty. Thank you. More

by Herriott1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Julie Mohridge

Nov 01, 2024

Metro Lexus responded

Thanks for the shoutout to Terry from our Metro Lexus team! We appreciate it.

October 06, 2024

Dealership Rating
Employee Rating

Delivered car to my house and reviewed everything including set my garage opener and car was very clean More

by woatey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Oct 07, 2024

Metro Lexus responded

Woatey, we're delighted to hear that our Metro Lexus team provided such a convenient and thorough delivery experience for you. Enjoy your new car!

September 30, 2024

Dealership Rating
Employee Rating

Matt was wonderful to deal with, very friendly and attentive. He addressed all of my concerns and communicated very well with not only myself but with my family as well. Purchasing a vehicle is not on More

by susanne.dm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Oct 01, 2024

Metro Lexus responded

Thank you for sharing such a glowing review! We're delighted to hear that Matt made your experience at Metro Lexus smooth and enjoyable. Your recommendations mean the world to us, and we hope others get the chance to work with him too! Enjoy your new vehicle!

September 30, 2024

Dealership Rating
Employee Rating

This is my third purchase of an RX 350. Service and working with everyone there has always been top notch. More

by Cmkucera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Sep 30, 2024

Metro Lexus responded

Thank you for your continued trust in Metro Lexus! We're delighted to hear that our service has consistently met your expectations. Enjoy the new RX 350!

September 22, 2024

Dealership Rating
Employee Rating

Terry Ramey and the entire Lexus family were exceptional! Very first time I ever bought a vehicle where the entire staff welcomed me to see my new car, it was covered and unveiled in front of me and my wife More

by psmjstammi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Sarah Klein

Sep 23, 2024

Metro Lexus responded

Thank you for sharing your fantastic experience with us! We're delighted to hear that Terry, Trae, and Sarah made your visit memorable at Metro Lexus. Enjoy the new car, and we appreciate the recommendation!

September 18, 2024

Dealership Rating
Employee Rating

Metro Lexus service and customer service is second to none! Colin made the process extremely seamless for me. Trae was very knowledgeable and was able explain everything about the car in detail. I would More

by J2_3b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Metro Lexus responded

Thank you for the glowing review! We're delighted to hear that Colin and Trae provided exceptional service at Metro Lexus. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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