Tony Stewart

Lexus has great cars but it is the dealership and staff that has kept me coming back the past 25+ years that has kept me coming back the past 25+ years More

Report | Print

Can't say enough positive things about Lexus of Naperville. The best car buying experience I every had I arrived at the Lexus of Naperville looking for a trade in on a suv they had there just what Naperville. The best car buying experience I every had I arrived at the Lexus of Naperville looking for a trade in on a suv they had there just what I was looking for a 1 owner well maintained low mileage all a plus to me but the greatest part was when I got to meet Monse rocha very nice woman made everything for me a breeze to trade in my vehicle for the beautiful sun they had on there's lot we went for a test drive and it was over from there I loved it drove like a dream and clean as a whistle just had a Crack on driver side mirror plastic well they made that easy as well after my no haggle purchase a week later I brought it back to them for the plastic on mirror to be replaced on top of that they loaned me a brand new Lexus suv a rx350hb very nice vehicle and free of charge while mine was fixed just everything about Lexus of Naperville was phenomenal I was extremely happy about everything they did to take care of me very very professional staff ! Monse I cannot thank you enough for everything you did for me this woman went above and beyond for me I highly recommend Lexus of Naperville ask for monse rocha believe me she will take care of all your needs with a vehicle purchase I really appreciate all of you at Lexus of Naperville especially Monse I cannot thank you and the staff enough you all are the best dealership I have ever been too so if you're looking for professional no xx car buying experience head to Lexus of Naperville believe me you will not be disappointed 👍 Monse thank you for everything I really appreciate you 👍 More

Report | Print

I had the pleasure of working with Monse on the sales side. She is an amazing sales rep! She was very easy to work with and got me through the process easily and quickly. She is knowledgeable, passionat side. She is an amazing sales rep! She was very easy to work with and got me through the process easily and quickly. She is knowledgeable, passionate, and doesn't pressure customers. She made the car buying process enjoyable. She is not pushy and she worked hard to get the deal I was looking for. It was an absolute pleasure to work with Monse. I will make sure to recommend Monse and Lexus of Naperville to all my friends and family. THANK YOU !!! More

Report | Print

This dealership has exceptional service from the time we walked in & were greeted with a friendly smile & a professional demeanor. The purchase process was seamless & stress free. walked in & were greeted with a friendly smile & a professional demeanor. The purchase process was seamless & stress free. More

Report | Print

Main reason for my rating is my long relationship with Rick Van Pelt. His strong customer service orientation, his dedication and care for his clients, and his integrity all contribute to the rating. I've Rick Van Pelt. His strong customer service orientation, his dedication and care for his clients, and his integrity all contribute to the rating. I've been buying vehicles from first Toyota then Lexus from Rick for over 36 years. I have recommended numerous friends and relatives to seek out Lexus of Naperville and Rick for their needs. The reason is I can be assured they too will be well serviced with great customer care, integrity in the purchasing process and strong service in follow up. I also do all my service thru Lexus of Naperville having been supported by Rick and taken care of by Michael Pirelli. Like Rick in sales, Michael is similar in service. I Always ask for Michael to take care of my service appointments. More

Report | Print

EXTREMELY helpful in a multitude of ways as we had a few “ glitches “ from our end! Jesse and Tony went above and beyond to make it all happen exactly as we wanted it to and we’re very grateful! Will DEFINI “ glitches “ from our end! Jesse and Tony went above and beyond to make it all happen exactly as we wanted it to and we’re very grateful! Will DEFINITELY recommend to any and all friends looking to buy a Lexus! More

Report | Print

Best place to buy a car! Not pushy, very friendly and would definitely buy another car from Monsei & Tony. Highly recommend!! Not pushy, very friendly and would definitely buy another car from Monsei & Tony. Highly recommend!! More

Report | Print

Lexus of Naperville is outstanding! From the maintenance on our existing Lexus to our recent purchase we cannot say enough. Always professional and never a hard sell with focus on our From the maintenance on our existing Lexus to our recent purchase we cannot say enough. Always professional and never a hard sell with focus on our best needs. Our sales consultant, Monse Rocha, was just wonderful! Patient, knowledgeable, professional, personable, and incredibly focused to find and have delivered the exact car we wanted. More

Report | Print

Excellent service and professional staff. There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right th There was a mistake they made during the closing. It wasn't an insignificant amount. They honored the price they quoted me, which was the right thing to do, and I certainly appreciate their very professional conduct. Well done Lexus of Naperville. More

Report | Print

They were very helpful and got us the best deal. Monse was wonderful she made the buying experience easy and less stressful for us. Monse was wonderful she made the buying experience easy and less stressful for us. More

Report | Print