Joe Castillo

Sal Lala, my salesman, was extremely professional and pleasant, which made it a wonderful experience. He was not pushy at all, along with being very knowledgeable about the car I was going to buy. Ask pleasant, which made it a wonderful experience. He was not pushy at all, along with being very knowledgeable about the car I was going to buy. Ask for Sal, he will take care of you!! More

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This is why you buy a Lexus and specifically from Lexus of Naperville! Monse and Hannah accommodated all our requests and were so patient and kind. We are completely satisfied customers. Ice Man Joe in F of Naperville! Monse and Hannah accommodated all our requests and were so patient and kind. We are completely satisfied customers. Ice Man Joe in Finance was as cool as can be. Both sales and Finance team did not push us into products but were very kind and laid out every option for us to make. 10/10 recommend. More

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Tiffany did a wonderful jobbing helping my mom and I trade in our vehicles. She gave us an amazing overall experience both educating us on the cars we were trading in for and being honest with us throug trade in our vehicles. She gave us an amazing overall experience both educating us on the cars we were trading in for and being honest with us throughout the whole process!! We really appreciate her help!! More

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We had a wonderful buying experience at Naperville Lexus. Everyone was very informative and professional. They exceeded our expectations. Everyone was very informative and professional. They exceeded our expectations. More

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The dealership was nice, big, needs updates inside. Help full people . Would recommend my friends. Help full people . Would recommend my friends. More

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Tiffany really helped me out by choosing my Lexus vehicle. She worked with me to get a car that fit by needs and had a reasonable price. I cannot ask for a better experience she made the process smoo vehicle. She worked with me to get a car that fit by needs and had a reasonable price. I cannot ask for a better experience she made the process smooth and simple Tiffany ensured a seamless and stress-free car buying journey. Awarding a five-star review to the dealership due to their employment of individuals like Tiffany More

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They were very helpful and got us the best deal. Monse was wonderful she made the buying experience easy and less stressful for us. Monse was wonderful she made the buying experience easy and less stressful for us. More

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The sale was quick and no hassle experience. Oscar met with me another time a week later when I had questions about some of its features. Oscar met with me another time a week later when I had questions about some of its features. More

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Oscar was very easy to work with and responsive as well. I would recommend him to anyone. I would recommend him to anyone. More

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I stopped into Lexus of Naperville just a few weeks ago with questions on all the RX models. Tiffany Humberstone walked me through all the models after listening to what were key criteria/options I was lo with questions on all the RX models. Tiffany Humberstone walked me through all the models after listening to what were key criteria/options I was looking for. We then proceeded to walk the lot and look at a few cars to help me distinguish them from each other. Shortly after that, we test drove the car I was most interested in. Two days later, we put a deal together. If I had not met up with Tiffany that day, I am convinced I might be still looking for the car I wanted and/or may have ended up somewhere else to purchase it. She was the difference maker for me. More

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