Tony Rogers
Tony Rogers at Bryan College Station Toyota
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Tony Rogers

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Tony Rogers

November 23, 2024

Dealership Rating
Employee Rating

This dealership always has friendly, honest and fast service. The service advisors always keep you updated so you know what to expect. More

by lisa.marie.even
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Tanner Gregory

November 17, 2024

Dealership Rating
Employee Rating

Great job as always. Friendly and efficient people. Will return in the future as needed. More

by lalynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

Nov 18, 2024

Bryan College Station Toyota responded

We're thrilled to hear about your great experience with us! Thank you for choosing us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Dealership Rating
Employee Rating

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Douglas, Ron Broesche

Nov 18, 2024

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

November 11, 2024

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You got us in and took care of the problem within the hour. Thank you More

by bettyjoyce1950
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your kind words! We’re so glad to hear we were able to resolve the issue quickly for you. Your satisfaction is our priority, and we appreciate you giving us the opportunity to assist you. If you need anything else, don’t hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

Dealership Rating
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Everything goes so quick and efficient every time I take my car! Thank you all! More

by ruizjen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck

Nov 11, 2024

Bryan College Station Toyota responded

We're elated to hear that everything goes quickly and efficiently every time you visit us! Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com

October 30, 2024

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Wow. What a difference from our dealership service departments. This needs to be the model for all other service departments. Well worth the drive past More

by Cjabbe2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Bryan College Station Toyota responded

Wow, thank you so much for this wonderful feedback! We are truly honored to be your preferred service stop, even with others closer by. Knowing that our dedication to excellent service stands out to you means everything to our team. We’re looking forward to being here for you anytime you need us! If you ever need anything, we are just one call away!

October 27, 2024

Dealership Rating
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The Toyota team took good care of my Tacoma. ..all very professional and courteous. The wait time was longer than my expectation More

by ROBALSPAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

It’s great to hear that our team took good care of your Tacoma and that you found everyone to be professional and courteous! We appreciate your patience regarding the wait time and are always looking for ways to improve our service. Your feedback is invaluable, and we’re here for any future needs!

October 26, 2024

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I’m very pleased with my service. Tony is very nice and professional. I’m in and out quickly. More

by SHERRIESCHEPIS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

It’s fantastic to hear that you’re pleased with your service! Tony is a true asset to our team, and we are glad he made your visit quick and pleasant. We always aim to provide efficient service, and your feedback means a lot to us. Looking forward to seeing you again!

October 23, 2024

Dealership Rating
Employee Rating

I have always received excellent service from this dealership, and would recommend them to others. More

by M.LOPEZ4212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Bryan College Station Toyota responded

Your wonderful feedback means so much to us! We're thrilled to hear that you've consistently received excellent service at our dealership. Thank you for your trust and for recommending us to others; it’s the highest compliment we could ask for. We look forward to serving you again soon!

October 21, 2024

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Employee Rating

Over priced parts and requested service not completed. This is why I feel dealerships provide service that I can get for less money somewhere else. More

by SCLIMITED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Bryan College Station Toyota responded

We’re sorry to hear that you feel this way about your recent experience with us. It’s concerning to know that you found our parts overpriced and that your requested service was not completed. We strive to provide quality service and fair pricing, and your feedback is vital for us to improve. Please consider reaching out to our Customer Relations Manager at customerservice@purdygroupusa.com, so we can address your concerns directly and work towards a better resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

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