Tony Roach | Page 26

We really enjoyed working with Joe and Tony. They are personable and went through everything- too notch. I did however, feel intimidated by your finance dept. He seemed to demonstrate some hostility abou personable and went through everything- too notch. I did however, feel intimidated by your finance dept. He seemed to demonstrate some hostility about his approach when we did not necessarily want to purchase additional warranties. This is an area that needs to improve- don’t force something. When we say no, we mean it!! More

by JANETFREITAS Verified Customer Verified Customer

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Too much pressure to buy a probably bad used car After testing a used car (new car was over budget), I wanted to shop around because the car had two owners in three years, and I was suspicious. Sa After testing a used car (new car was over budget), I wanted to shop around because the car had two owners in three years, and I was suspicious. Sales manager asked me what price would I accept, for buying immediately; then offered to sell for $1000 more. I reluctantly accepted, but he then added $200 for a trade-in that was not accepted by the dealership, and $238 for a second key fob. I would not have accepted $1438 more, but it was too late. Salesman was good, considering English was not his first language. More

by lingoldstein Verified Customer Verified Customer

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My first Hyundai This was my first experience with Hyundai and although my payments are a little more than what I wanted I HAVE LIFETIME EVERYTHING!!!!! I also felt li This was my first experience with Hyundai and although my payments are a little more than what I wanted I HAVE LIFETIME EVERYTHING!!!!! I also felt like Tony was the most informative and patient representative cause I'm not sure even I could have helped me explain everything. More

by SCORPIOSHARDZ Verified Customer Verified Customer

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It was an amazing visit. Things initially didn’t go as planned but Tony did everything possible to make sure I drove off the lot with a reliable car. AWESOME!! planned but Tony did everything possible to make sure I drove off the lot with a reliable car. AWESOME!! More

by BRITTSORENSEN07 Verified Customer Verified Customer

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I am very pleased with this dealership Tony Roach was great Tom the used car manager was amazing Dylan they all were great I will buy a car here again great Tom the used car manager was amazing Dylan they all were great I will buy a car here again More

by TJPUB01 Verified Customer Verified Customer

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They were great. They got me in to the car of my dreams, it has great gas mileage and can go very fast its wonderful. it has great gas mileage and can go very fast its wonderful. More

by WILKER_BABY Verified Customer Verified Customer

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The best place in the world to get a car. The staff is amazing. They work with you until you get the deal you can afford. I will be telling all my friends and family 😍 The staff is amazing. They work with you until you get the deal you can afford. I will be telling all my friends and family 😍 More

by CHERYLNIXON3103 Verified Customer Verified Customer

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Everyone was great!!! Very professional and nice! Helped me with all of my questions and thought the process of getting a new car. Will recommend to anyone. me with all of my questions and thought the process of getting a new car. Will recommend to anyone. More

by BRITTANYL.BL54 Verified Customer Verified Customer

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The service was great but when I got home I noticed the fin on my antenna was missing so when I came in to get it fixed they told me it would cost 450 dollars and this is not even a week of me getting my v fin on my antenna was missing so when I came in to get it fixed they told me it would cost 450 dollars and this is not even a week of me getting my vehicle so I would like to get this done asap, I just don't understand why it won't be fixed for free since I got the vehicle in this condition. More

by BASEBALL_6 Verified Customer Verified Customer

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Great Car Buying Experience I recently bought a 2020 Kona which I absolutely love. I had a 2016 Elantra and loved it, but with all the miles I put on the car due to my son's che I recently bought a 2020 Kona which I absolutely love. I had a 2016 Elantra and loved it, but with all the miles I put on the car due to my son's chemo treatments, it was time to upgrade to a newer car. Tony Roach contacted me and talked to me about my options. What I really appreciated about Tony was he was not pushy. He listened to me and what I wanted and listened to my timeline of when I wanted to start the process of getting another car. The key importance to me is: He listened. He waited until I was ready. He did a lot of the legwork over the phone, so when it was time for me to come in, I wasn't sitting in the showroom for hours. From the several conversations over the phone we had, Tony knew exactly what I wanted. When I showed up, he had a 2020 Kona waiting for me to test drive it. It was the style and color I wanted. I would recommend him to anyone interested in buying a car at Lithia Hyundai. Brian Ogg was great as well. He had all the paperwork ready for me to sign. It was quick and easy. They both did an awesome job practicing social distancing and making sure it was a safe environment to come to. I have always been so happy with the service at Lithia. That is why I will not go anywhere else. Thank you so much, Tony! Thank you so much, Brian! More

by RAMIREZJENELLE Verified Customer Verified Customer

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