Tony Munoz
Tony Munoz at Toyota of Hackensack
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Tony Munoz

Sales Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.6
104 Reviews
4.6

104 Reviews

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104 Reviews of Tony Munoz

September 21, 2024

Dealership Rating
Employee Rating

Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and More

by CALSTON813
Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2024

Dealership Rating
Employee Rating

Great experience as usual. The entire staff was helpful. The price was fair. The finance department was super efficient! More

by MK4HONK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Mario Puentes, Bill Coll , Stephen Rosen

August 01, 2024

Dealership Rating
Employee Rating

While I ended up purchasing a vehicle it was a complicated process. The initial salesperson was so appallingly rude that I literally had to walk out. It was very hard to get the dealership to hono More

by GEAROID.OHAGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ana Mayers, Jonathan Munoz

June 17, 2024

Dealership Rating
Employee Rating

Consistent. Organized. Fort coming.The waiting area has the energy and respect that is unique. More

by DONALD.NIMPHIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was organized and forth coming! We appreciate your business! Thank you for choosing us for service!

June 02, 2024

Dealership Rating
Employee Rating

Billy Coll was a big help during the process of buying the truck. It took me 2 months to get the vehicle but he kept in touch with me with updates More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2024

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Employee Rating

Have never had a faster easier experience at a car dealership. Amazing staff and incredible service. More

by nevi414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you had an experience that was respectful of your time! We appreciate your business! Enjoy your new GR86!!!

April 12, 2024

Dealership Rating
Employee Rating

Very caring for their customers. Everything went smoothly. I highly recommend this dealership to all who are interested in Toyota vehicles More

by SATTWA.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Reyes, Jaime O'Neill, Bob Giordano , Mary Green

February 27, 2024

Dealership Rating
Employee Rating

Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea More

by DURA2000M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

DURA2000M responded

On Feb 28th I spoke with Zack who informed me that the manager has authorized an $82 credit for me to use for my next service visit at Hackensack Toyota. I appreciate Toyota working with me and will continue to use their service in the future.

February 08, 2024

Dealership Rating
Employee Rating

Dealership is great first time repair not great. Weren't so friendly. A little rude More

by SLUSHPUPPY069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2024

Dealership Rating
Employee Rating

Santiago Help me get the car I wanted, he got me the car with exactly everything I ask for More

by RAMONSITOS84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: sales sales

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