Tony Martinez
Tony Martinez at Williamson Cadillac

Tony Martinez | Page 57

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.9
587 Reviews
4.9

587 Reviews

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587 Reviews of Tony Martinez

September 14, 2020

Dealership Rating
Employee Rating

Troy Spencer is kind, takes his time to listen, and truly is the best. He truly goes out his way and advised the customer of needs. More

by astridmaharaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez , Troy Spencer

Sep 15, 2020

Williamson Cadillac responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Troy does for Williamson Cadillac and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2020

Dealership Rating
Employee Rating

JUST A GREAT SERVICE STAFF, FROM THE SERVICE MANAGER DOWN TO THE SERVICE AGENTS. MY CAR HAS BEEN THERE QUITE A BIT, AND THEY ALWAYS TAKE CARE OF THE ISSUES AT HAND AND REALLY CONCERNED TO MAKE IT RIGHT. More

by oherns11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Rolando Pardo , Carlos Gomara

Sep 14, 2020

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2020

Dealership Rating
Employee Rating

Appreciate Tony keeping me informed with update on repair. Thankful for ride home after leaving vehicle at dealer for repair and ride back to dealer to pick up vehicle. Tire price match great. More

by TITISREDHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Williamson Cadillac responded

Thank you for your great review! We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Dealership Rating
Employee Rating

Tony Martinez is very professional! Great to deal with always willing to help! Make us feel like we are part of Williamson Cadilac family! Thank More

by JLSUBIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

Dealership Rating
Employee Rating

The person who made my appointment was very nice and gave me some choices. Great service advisor, Eric Fernandez. Great area for rest, My vehicle was return clean. More

by Orlando Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Juan Santos , Host in the parking. Great service

Sep 01, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 20, 2020

Dealership Rating
Employee Rating

I had multiple issues with my Cadillac however everything was resolved. Special thanks to the service dept. Richard, Rolando and Tony. Not to mention all the guys in the background that had their hands on it More

by Bjmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Rolando Pardo

Aug 21, 2020

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Dealership Rating
Employee Rating

Super nice experience every time we go for a service service adviser are really friendly this time was Carmen she was excellent and super friendly More

by Pattyjose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Aug 21, 2020

Williamson Cadillac responded

Patty, thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

Dealership Rating
Employee Rating

I’m always greeted whenever I have my Buick Enclave in for service at the dealership and service department is the very best in Miami More

by william23faze
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Aug 13, 2020

Williamson Cadillac responded

Hi William and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 11, 2020

Dealership Rating
Employee Rating

Received excellent customer service from Carmen Alicea in Express Service! Was able to exceed my expectations with the quick turn around time so I can get in my way! Thanks again Mrs. Alicea More

by Alberto Santos
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Aug 13, 2020

Williamson Cadillac responded

Hi Alberto and thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2020

Dealership Rating
Employee Rating

Great service on my vehicle. The service advisors are excellent and know how to provide great customer support. Honest with the work that has to be performed. More

by Agustín
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Aug 10, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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