Dealership Experience
13 yrs, 2 mos
Languages Spoken
Spanish
91 Reviews
Write a Review91 Reviews of Tony Bonifazi
May 20, 2024
I just went to the QX 80 RSVP event over at Infiniti of Claredon Hills and I took my mother. Who’s been a long time of a navigator. She doesn’t drive that much but she has replaced so many parts in the car Claredon Hills and I took my mother. Who’s been a long time of a navigator. She doesn’t drive that much but she has replaced so many parts in the car. I just want to get her out of it, more reliable. Also, the QX80 Actually fits in her garage and the navigator doesn’t. The main thing That I like about the QX80 is that it will fit in the garage and I don’t have to worry about my mother who is 71 falling on ice trying to get to her SUV. Andreas was amazing with her explaining all the features and being able to pick up all her friends, then head downtown on their monthly adventures. More
Other Employees Tagged: Peter Korallus, Bill Mullarkey, Mike Harlow, Joe Fruzyna, Jacob Lubinski, Andreas Korallus
May 20, 2024
So I went to the QX 80 RSVP event with my dad the other day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was the day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was there I had a conversation with the service manager, Tony. You reminded me of my grandpa recently passed away. Tony is filled with a ridiculous amount of knowledge on the GTR’s from Nissan and how the turbo work on the cars. And that the same performance transfers over to the Infiniti lines with some of their new models. We talked about it an hour just on maintain an engine that has turbo and how to properly a lot of turbos to drain in a position for about a minute or two every time when you turn your car off. These filled with a vast amount of knowledge and I enjoy talking to him when I come to get my oil change on my vehicle. it’s nice having somebody to chat with about cars and I definitely learned a lot jus. Andreas is another one to talk to you about My questions on the Q50 model and trying to get some special parts from Japan More
Other Employees Tagged: Andreas Korallus , Peter,james
May 20, 2024
So I went to the QX 80 RSVP event with my dad the other day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was the day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was there I had a conversation with the service manager, Tony. You reminded me of my grandpa recently passed away. Tony is filled with a ridiculous amount of knowledge on the GTR’s from Nissan and how the turbo work on the cars. And that the same performance transfers over to the Infiniti lines with some of their new models. We talked about it an hour just on maintain an engine that has turbo and how to properly a lot of turbos to drain in a position for about a minute or two every time when you turn your car off. These filled with a vast amount of knowledge and I enjoy talking to him when I come to get my oil change on my vehicle. it’s nice having somebody to chat with about cars and I definitely learned a lot jus. Andreas is another one to talk to you about My questions on the Q50 model and trying to get some special parts from Japan More
Other Employees Tagged: Andreas Korallus , Peter,james
April 25, 2024
with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealersh went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehicles but this dealership has been good to my family for years. More
Other Employees Tagged: Peter Korallus, Mike Harlow, Joe Fruzyna, Jacob Lubinski, Andreas Korallus, Bailey Dohl
March 20, 2024
Dropped my vehicle off for service today. Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car was in for service. The manager wanted to make sure that he clean my vehicle and personally went into detail the paint. I have 125,000 miles on my vehicle now and he made it look like it was brand new again. When was the last time you saw a manager spent two hours buffing and polishing a vehicle in a suit More
Other Employees Tagged: Joe Fruzyna, Andreas Korallus
February 21, 2024
Amazing service & staff! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! More
Other Employees Tagged: Mike Harlow , Jan in repair shop
February 11, 2024
I am a loyal customer of Infiniti of Clarendon HIlls and have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about their limited inventory due to the pandemic. They helped me make a great descion to buy the car and recommended I purchase the extended warranty. The extended warranty was well worth the investment when I needed new brakes and other service items. The service departmnet is exclelent with advising on maintenace needed. Upon their recommendations of maintenance, I was able to get a better value on my trade in due to the excellent service history and condition of the car. It was time to trade in my 2019 QX60. I made an appointment with Bill Mullarkey. He was extremly helpful and patient with all my questions. On our test drive he was very informative on explaining the differences between my 2019 QX60 and the 2024 QX60. Joe and BIll took the time to show me different options of their inventory and pricing that fit my needs. I was very appreciate of the advice they gave on the current mileage and the extended warranty that I had purchased from Infiniti of Clarendon HIlls. Jacob in finance explained all the details and made sure I was comforatble and understood the terms. In addition, I am extremly impressed with my 2024 Q60 and how smooth it handles on the highway! Thank you Infiniti of Clarendon Hills! More
Other Employees Tagged: Bill Mullarkey, Mike Harlow, Joe Fruzyna, Jacob Lubinski , Fabian Jaimes
January 10, 2024
This review is a little late in responding too. I bought my Infiniti from Bermans Infiniti and live in western burbs so since I bought it new Bermans service was a distance but worth it and the dri I bought my Infiniti from Bermans Infiniti and live in western burbs so since I bought it new Bermans service was a distance but worth it and the drive when buying from Bermans wish they were closer. I have been getting all my service work done here in Clarendon Hills more convenient. The Dunlop tires the SUV came with where absolutely garbage tires. I called the dealer and had the car in for service and then had them check the tires and they were already needing to be replaced at 30k don't buy a car with Dunlop tires that's another review! But they told me that it was Dunlop's problem.to call Dunlop which I did. And they said to talk to the dealer. Which? I already did so to make this review a little shorter I got the run around from both the manufacturer and the dealer. So, I started shopping around the usual places. The dealer said give us a shot and I did very competitive price. So, I bought new ones from them they were not Dunlop's. Installed and out the door which was very nice but when I brought the vehicle in for service, I wanted the tires rotated and when I saw the invoice. Later I did notice $60-dollar charge for the rotation and called to question it I was told that that is not included with the purchase price almost everyone you buy from rotates for free so when buying new tires from anywhere just not the dealers do your homework and ask all the questions before buying and do not assume that its included...A heads up on tire shopping. More
November 25, 2023
I've been to several Infiniti Dealership, this is my favorite, they treat you like family. The owner came out and greeted everyone. favorite, they treat you like family. The owner came out and greeted everyone. More
Other Employees Tagged: Peter Korallus, Mike Harlow , Fabian Jaimes, Jeff Zeitler