Tony Barrenechea
Tony Barrenechea at W&L Subaru
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Tony Barrenechea

Customer Experience Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
61 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

61 Reviews

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61 Reviews of Tony Barrenechea

February 15, 2025

Dealership Rating
Employee Rating

Great service & Tony is always so helpful In answering any questions that I have. Thanks Tony! More

by nancymcbride1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

W&L Subaru responded

Thank you for the feedback! We're pleased you had such a great experience!

February 12, 2025

Dealership Rating
Employee Rating

W&L is incredibly professional, helpful and timely. They work hard to meet the needs of clients and are proud of their product. More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

W&L Subaru responded

Thank you for the review! Have a great day!

February 05, 2025

Dealership Rating
Employee Rating

Your service is exceptional Pete went above and beyond fir me. And so sid the employee that delivered my license to me. You guys are great. THANK YOU 😊 More

by sharonpeifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long, Keayon Williams , Gavin Faust

Feb 06, 2025

W&L Subaru responded

Thanks for the review! We're very pleased you had such a great experience with Pete in service!

February 03, 2025

Dealership Rating
Employee Rating

Been going through dealerships for over 35 years. Never had this much dedication to customers. Would recommend anyone to deal with W&L Subaru just for the experience! Top Notch ⭐️ More

by STEPHANIETHOMAS945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

W&L Subaru responded

Thank you so much for taking the time to share your thoughts online! It was our pleasure helping you! If you need anything at all just let us know!

January 18, 2025

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Employee Rating

great to deal with, kept me informed of my visit to get my oil changed and tires rotated, thanks More

by grumpystoy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , dont know who took care of paperwork

Jan 21, 2025

W&L Subaru responded

Thanks so much for your review!

January 15, 2025

Dealership Rating
Employee Rating

Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car More

by mdauberman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

W&L Subaru responded

Thank you for the feedback. We sympathize with your frustration and we are sorry your new car has had these issues. Excellent communication is something we strive for, and we apologize if we missed the mark with your service visits. We appreciate your patience, and if there is anything else we can do for you just let us know. Thanks again, and have a great day.

January 15, 2025

Dealership Rating
Employee Rating

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you! More

by debblauk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jan 16, 2025

W&L Subaru responded

Thank you for the review!

January 10, 2025

Dealership Rating
Employee Rating

Service department was very friendly and professional. They performed the service in a timely manner and kept us informed during our service. More

by sandbagger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Gavin Faust

Jan 13, 2025

W&L Subaru responded

Thank you so much for the 5-star review!

December 12, 2024

Dealership Rating
Employee Rating

Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More

by bodnerbmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roy Beck

Dec 12, 2024

W&L Subaru responded

Thank you for he feedback. We appreciate your thoughts on the pricing, and sympathize with your concerns. Thanks again and have a great day.

December 05, 2024

Dealership Rating
Employee Rating

very Goood service and sales department would goo anywhere else Thanks for everrything jimmy woooo More

by n3xjz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long, Keayon Williams , Gavin Faust

Dec 11, 2024

W&L Subaru responded

Thanks for your review!

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