Tony Alcantar | Page 3

The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was thoroughly inspected. A month later it was in the service department for repairs. Major repairs, which took three weeks before my car was returned. Then two days later another problem came up and the car was parked for two weeks until the shop had an opening for the repair. It's disappointing that the CPO car that we purchased wasn't thoroughly inspected as stated. We asked for help from the salesman that sold us the car. He was more defensive than helpful. We had to get the service manager involved, even through he wasn't aware of our problem, he did what he could to help. More

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Very happy with my recent repairs. They kept me informed every step . Employees were very helpful. Love the delivery service!! They kept me informed every step . Employees were very helpful. Love the delivery service!! More

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Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes me feel like family! I love them both. Truly exceptional Service ALWAYS More

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Andrew and Tony were just wonderful. My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it My SUV made a horrible fan noise and then smelled like it was burning. Recall notice completed and found a plastic bag under the carriage and yes it melted. Always the BEST service from the Dealership. They truly show kindness very professional. Loan car clean and when mine was returned spotless in and out. I cannot write enough how great this entire dealership is. More

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Great service as always! I’ve always brought my car here and they always come through! Joselyn and the whole service team do an outstanding job! Thank you! and they always come through! Joselyn and the whole service team do an outstanding job! Thank you! More

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Joselyn and the whole service team at INFINITI of Ontario is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. is awesome! Great customer service. They kept me informed on the status of my Q50 while I waited. Would definitely recommend INFINITI of Ontario. More

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Took my car in for tire maintenance. Joselyn was awesome! Great service as always. Definitely recommend INFINITI of Ontario! Great service as always. Definitely recommend INFINITI of Ontario! More

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Joselyn was awesome! The service team at INFINITI of Ontario is fantastic. Will definitely recommend this dealership. Ontario is fantastic. Will definitely recommend this dealership. More

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Great service great car! Dealership and staff are top notch! notch! More

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Mouris and Manny did an amazing job with assisting me on my preowned purchase, they knew exactly what I needed and how to assist me. Highly recommend them ! my preowned purchase, they knew exactly what I needed and how to assist me. Highly recommend them ! More

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