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Toney Richards
Toney Richards at Southern Mazda Newport News

Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.7
61 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Dealership Experience

7 yrs, 9 mos

Industry Experience

23 yrs, 11 mos

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.7

61 Reviews

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61 Reviews of Toney Richards

May 28, 2026

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Employee Rating

Thomas has excellent customer service skills and I appreciated that. Very few has those skills and it's great! More

by 1mzzclk
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Recommend Dealer
Yes
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Jun 01, 2026

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2026

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Employee Rating

Dealership was Respectful, thorough and dealt with my tire issue with with courtesy and offered any assistance that I might require. More

by YACOBUCCIHELEN
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Workmanship
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Recommend Dealer
Yes
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May 27, 2026

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 08, 2026

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Customer service is great! !! Everybody knows what's going on with my car. Everybody goes above and beyond to make sure I'm pleased. More

by Don't have one
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Recommend Dealer
Yes
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May 08, 2026

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 24, 2026

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Always have a pleasant visit when coming to the dealership. All the employees I’ve come in contact with are just wonderful! More

by lexygriffin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Sichelui Pamai-Gunnell, Chanice Atkinson, Eric Burns, Jay Conaway

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January 18, 2026

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Very wonderful dealership would recommend to anyone. Ask questions they can answer it .Point you right direction. More

by eritongriff
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

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December 21, 2025

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Everyone is very professional and knowledgeable! Great service! would not take my car anywhere else! More

by marietboyd1956
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

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December 06, 2025

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Ayden is excellent! Recommend Ayden for all of your services and needs. He is great More

by joshuagmazda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Green, Anton Smith

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November 30, 2025

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The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. More

by SMITHJOYCELYNA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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October 21, 2025

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They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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October 19, 2025

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Employee Rating

The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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