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Toney Richards
Toney Richards at Southern Mazda Newport News

Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.8
52 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Dealership Experience

6 yrs, 11 mos

Industry Experience

23 yrs, 1 mo

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.8

52 Reviews

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52 Reviews of Toney Richards

September 14, 2025

Dealership Rating
Employee Rating

Brought my son with me and all the staff were always so interactive and friendly towards him I really couldn't of asked for a better interaction for him. More

by MFHOERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 13, 2025

Dealership Rating
Employee Rating

Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith , Dakota

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September 11, 2025

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Employee Rating

Service was completed in a timely and satisfactory manner. Will use them again if necessary. More

by BLANKS2261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

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August 29, 2025

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Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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July 25, 2025

Dealership Rating
Employee Rating

Tyler was a competent and friendly salesman who was not pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. More

by robgx6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

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July 20, 2025

Dealership Rating
Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. More

by RITADEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

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Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 18, 2025

Dealership Rating
Employee Rating

Very good work on all repair on check items that require repairs will not take this again More

by bosn392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2025

Dealership Rating
Employee Rating

I was told the inspection was free. I paid $20 for it. I would have like more transparency. I like having an appointment. More

by winzerleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 13, 2025

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Employee Rating

Friendly, knowledgeable. Any time we've brought our car in for service they were quick to get things done More

by dmloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

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May 16, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2025

Dealership Rating
Employee Rating

Good service ,please give out water for us when waiting on service to be done More

by ellamfields3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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