Toney Richards
Toney Richards at Southern Mazda Newport News
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Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.8
31 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Dealership Experience

6 yrs, 1 mo

Industry Experience

22 yrs, 3 mos

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.8

31 Reviews

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31 Reviews of Toney Richards

October 09, 2024

Dealership Rating
Employee Rating

It's easy to schedule your service with them. Service department employees are very nice and friendly. I don't have experience with car buying from them. Bought my car with the previous owner, wi More

by Mslula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz

October 04, 2024

Dealership Rating
Employee Rating

Very good but cut down on time some (respect customer time more ) I had just gotten off work so I was very tired but other then that the service was really great More

by Fran7435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 29, 2024

Dealership Rating
Employee Rating

Everyone was very nice and polite. Lauren was outstanding!She was so respectfall. Steve Fletcher was very Helpful in all the questions I Ask him about the car. I have Several frien More

by K newsom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

September 17, 2024

Dealership Rating
Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

It was extremely easy to make my service appointment within a reasonable time period too. The service team let me know that they had started working on my car that Inhad dropped off the night before. Ev More

by STEPHRENE63
Service Price Transparency
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Recommend Dealer
Yes

August 30, 2024

Dealership Rating
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Took eight hours to complete a deal that was straightforward Word, word word word word word More

by BUCK-GLDJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lauren Farless, Cierra Roye , Logan Okey

August 27, 2024

Dealership Rating
Employee Rating

I really like the service department! Very helpful and knowledgeable, but I found the entire dealership to be excellent. More

by PHAMILTON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 08, 2024

Dealership Rating
Employee Rating

It was a great process with a great salesman! They ensured that I got a fair price for my trade-in. More

by alyssacirr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2024

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 28, 2024

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Employee Rating

Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2024

Dealership Rating
Employee Rating

The on line price was the price I paid. No extra or hidden fees. Outstanding service. More

by GENEINNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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