Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
90 Reviews
4.8

90 Reviews

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Dealership Experience

1 yr, 4 mos

90 Reviews of Tommy Mackey

June 10, 2026

Dealership Rating
Employee Rating

Very responsive, kept me updated, quick in and out, very nice, personable, would come back. More

by rudymill2
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Recommend Dealer
Yes

June 09, 2026

Dealership Rating
Employee Rating

Tommy Mackey has a professional approach to customers that enhances the dealership's image for future sales More

by Malo
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Recommend Dealer
Yes

June 05, 2026

Dealership Rating
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Muy buen servicio y muchas comodidades de pago la atención de la personas es genial en especial para latinos que no hablamos perfectamente el inglés felicitaciones More

by Miguel
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Sims , Tymo

May 29, 2026

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Very fast service! Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. More

by katherinebaer
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Recommend Dealer
Yes

May 22, 2026

Dealership Rating
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It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren More

by jorgemarin7881
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Recommend Dealer
Yes

May 16, 2026

Dealership Rating
Employee Rating

I received an oil change covered by warranty. I spoke with services & parts to clarify parts from other facilities were necessary based on previous experience at Napleton Ford. Upon arrival neith More

by desmarie0630
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darian Lofton

May 15, 2026

Dealership Rating
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Very nice and very professional, this tall man 55 years old sorry I don’t know your name who ever you are , may god bless you sir, thank you More

by S A
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Recommend Dealer
Yes

May 12, 2026

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5 star service all the way. Extremely kind and professional. I would highly recommend this service department! More

by jennifer.scholl12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PJ Serratore

May 07, 2026

Dealership Rating
Employee Rating

Fast clean friendly staff WiFi for work while I waited In and out in <2 hours More

by Gabbie
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2026

Dealership Rating
Employee Rating

Very nice dealership! Service was fast and the service writers were very friendly and helped with any questions! More

by CoolioSwanson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dale Heider, Timothy Harris

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