Tom Wofford

As accommodating as a dealership can be, which makes the 6 hour time spent waiting much easier, much more comfortable. Jackson, though new at the job, was nice, relatable, easy-going, someone I feel like I 6 hour time spent waiting much easier, much more comfortable. Jackson, though new at the job, was nice, relatable, easy-going, someone I feel like I grew up with, which again makes the overall experience positive. Also, Alex Le knows what he's doing; feels like the wizard behind the curtain that shoots you straight in the best way. Thanks for the dream truck. More

by Chance Verified Customer Verified Customer

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Heath was amazing! When we first started our search, we told him we were "just tire kicking" and he was never pushy. He was a major factor as to why we purchased there. told him we were "just tire kicking" and he was never pushy. He was a major factor as to why we purchased there. More

by kevin_watson1974 Verified Customer Verified Customer

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Great customer service. They really listen to you and what it is you are looking for. My salesman was Brandon Vieau. So not see him listed below. Ryan worked with him “training”. Great job guys! what it is you are looking for. My salesman was Brandon Vieau. So not see him listed below. Ryan worked with him “training”. Great job guys! More

by c.vieau5 Verified Customer Verified Customer

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Tanner and Tate were first class to work with. They made it convenient for me to shop and the purchasing process was quick and easy! Thank you! it convenient for me to shop and the purchasing process was quick and easy! Thank you! More

by Whitneykcarter Verified Customer Verified Customer

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Derek Long (Salesman) - He’s pretty awesome. He was very straightforward, but not pushy. He also made sure we were comfortable, and kept us in the loop during the entire process. Team Derek Brian Curtis straightforward, but not pushy. He also made sure we were comfortable, and kept us in the loop during the entire process. Team Derek Brian Curtis (Sales Manager) - Total xxxxx - The most rude, and disrespectful manager at any place of business I’ve ever been - Snotty, Uppity Man in Small Town, Texas - If there was a star option for him, it would be a negative 10 - All you could see was dollar signs in his eyes and absolutely no compassion or understanding for PAYING customers - Wears his feelings on his sleeve Alex Le (Finance) - New Guy (Obviously) - Very Hard to Follow - He needs to do less talking and more listening - More Focused on Profit Than Customer Needs, as he should be, but I, as a customer, shouldn’t feel that More

by Anonymous Verified Customer Verified Customer

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Wonderful service all around! Tanner was hands down the best used car salesman I have ever had. I hope management recognizes his worth! The dealership was extraordinarily clean and had many refreshments fo best used car salesman I have ever had. I hope management recognizes his worth! The dealership was extraordinarily clean and had many refreshments for customers. Even though it was a very busy Saturday everyone was able to be helped in a timely manner and with great service. Could not have higher regard for a dealership! More

by Victor K Verified Customer Verified Customer

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I wish this dealership were closer to Ft Worth, but it was worth the trip to Granbury. They didn't beat around the bush and were up front about the dealer fees. Still have to negotiate some of the more was worth the trip to Granbury. They didn't beat around the bush and were up front about the dealer fees. Still have to negotiate some of the more "superfluous" fees down, but they aren't too high pressure during negotiations if you are paying cash. More

by troyjbarber Verified Customer Verified Customer

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salesguy was proffesional clean enviroment. knew whar we wanted and good service.no pressure was nice. whole staff was friendly. wiuld go back again when a car is needed wanted and good service.no pressure was nice. whole staff was friendly. wiuld go back again when a car is needed More

by sd19808 Verified Customer Verified Customer

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Great Experience and people I got my Tundra at Shottenkirk Toyota. I was very happy with the whole process. The only issue that I had was that people were not wearing their masks I got my Tundra at Shottenkirk Toyota. I was very happy with the whole process. The only issue that I had was that people were not wearing their masks on their face. Almost everyone had it pulled down on thier chin. I felt uncomfortable with this. As far as the purchase itself, I was very happy. My sales guy Ryan did have a mask on. More

by ajo425 Verified Customer Verified Customer

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Great experience from a sales perspective. Jeff Logan was great and listened to what our needs were. We got a great rate through the finance department, but had to negotiate all the dealer fees they were add great and listened to what our needs were. We got a great rate through the finance department, but had to negotiate all the dealer fees they were adding on. Other than that, everything was great. More

by Thelipseys Verified Customer Verified Customer

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