Oscar Black
Oscar Black at Shottenkirk Toyota Granbury
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Oscar Black

Sales Professional

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.7
177 Reviews
4.7

177 Reviews

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177 Reviews of Oscar Black

May 31, 2024

Dealership Rating
Employee Rating

Very straight forward, friendly. Made the process les stressful. I would recon them to family and friends. More

by MIKE.MAYWEATHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells

Jun 03, 2024

Shottenkirk Toyota Granbury responded

MIKE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 13, 2024

Dealership Rating
Employee Rating

Great place to buy and service your vehicle. Way better then the giant DFW stores where you are just another number. More

by jasonklein0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Toyota Granbury responded

jason, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 03, 2024

Dealership Rating
Employee Rating

I’ve dealt with Toyota in granbury for 10 years and Oscar Black too. I More

by CEBALCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells

Apr 04, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

March 12, 2024

Dealership Rating
Employee Rating

Phenomenal experience, picked out my vehicle online, submitted an inquiry and immediately a salesman, Oscar Black called me and said it was available. They handled the online application, submitted for More

by FIGUEROA.ROBYN
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aryan Rodriguez

Mar 13, 2024

Shottenkirk Toyota Granbury responded

ROBYN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 14, 2024

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Employee Rating

This is the best experience I have had in buying a vehicle. The sales process was so easy and without pressure. They listened to me. Every question I asked was answered and explained. I would reco More

by Pam Sears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Moore, Barry Schwerdt, Tyronne Wells , Cari Simpson

Feb 14, 2024

Shottenkirk Toyota Granbury responded

Pam, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 12, 2024

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Employee Rating

They added things on the closing papers that you did not know about and did not approve. More

by JIMMYREAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 15, 2024

Shottenkirk Toyota Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 and ask for one of our managers.

December 07, 2023

Dealership Rating
Employee Rating

Great customer service. Went in with exactly what I wanted in mind and William Honea and Oscar Black were understanding, to the point and did what they could to get me in a More

by HEATHER.HARGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake in Finance, William Honea

Dec 10, 2023

Shottenkirk Toyota Granbury responded

HEATHER, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 03, 2023

Dealership Rating
Employee Rating

Oscar was a fantastic salesman, I went in with a number, and he was able to get there to make the deal happen. The whole dealership was professional, and made sure I was taken care of. I did not encounter a More

by LENNY.LOUGHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson , Jason Klein

Dec 04, 2023

Shottenkirk Toyota Granbury responded

LENNY.LOUGHNER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 29, 2023

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Employee Rating

Donte was very curtious, he kept me up with where the process of my car was. he went beyond what his job detail calls for. More

by Auroraarrambide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez, Mj Davis , DONTE PATTERSON

Nov 29, 2023

Shottenkirk Toyota Granbury responded

Auroraarrambide, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 14, 2023

Dealership Rating
Employee Rating

Always clean helpful and great attitudes. Always a pleasure, every trip seems like a visit with old friends. More

by KBURGESSUSMCRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Moore, Cari Simpson , Christopher McCann-Flannery

Nov 14, 2023

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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