Aryan Rodriguez

no presure sales excellent sales staff garrett childress was great yo work with shottenkirk toyota of grabbury was a great plase to go for new car. was great yo work with shottenkirk toyota of grabbury was a great plase to go for new car. More

by JHFRACE Verified Customer Verified Customer

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Terrible experience. I emailed the GM and finance manager. No offer to resolve my concerns. I emailed the GM and finance manager. No offer to resolve my concerns. More

by CINDILLOPEZ Verified Customer Verified Customer

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They went above and beyond to make sure I was completely satisfied with my purchase. Extremely easy to work with, will definitely be a return customer. satisfied with my purchase. Extremely easy to work with, will definitely be a return customer. More

by RPBELISLE Verified Customer Verified Customer

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Shottenkirk lies about the cars it wants to sale to get the customers excited about the new cars and offers features for the cars that do not come with the car that it was offered. Shottenkirk had said tha the customers excited about the new cars and offers features for the cars that do not come with the car that it was offered. Shottenkirk had said that the car I wanted had remote start, cause I specifically said that I wanted that feature. When I got the car that Shottenkirk had said it had the remote start, IT DID NOT COME WITH REMOTE START. Shottenkirk just lies to make sales. More

by YADIRA121272 Verified Customer Verified Customer

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Shottenkirk doesn't need to lie about the arrival of the vehicles to make a sale. Toyota doesn't need that, it sales because of its brand. vehicles to make a sale. Toyota doesn't need that, it sales because of its brand. More

by AURELIO925 Verified Customer Verified Customer

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DO NOT! purchase a used vehicle that is not a Toyota make. They won’t service correctly. The sales person Charles Brownell “promised” that all used vehicles purchase a used vehicle that is not a Toyota make. They won’t service correctly. The sales person Charles Brownell “promised” that all used vehicles get serviced and ready for the road. That was not the situation. They had me driving with “new” wipers however they must have been defective b/c one of them looked warped and was streaking horribly. The service manager Garland Robinson refused to replace them due to them being “New”, However the service advisor Moriah was very helpful in showing Garland the warped wiper, but Garland refused to replace. Also the vehicle needed an alignment. They did work on the alignment but they refused to provide me with the alignment report. Garland Robinson was not helpful at all and my sales man Charles Brownell was no where to be found and won’t answer my calls. Horrible Customer Service. Stay away! More

by Alex V Verified Customer Verified Customer

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Clean area, very helpful people. If I had any questions they answered then to the best of there ability If I had any questions they answered then to the best of there ability More

by HEINZE94 Verified Customer Verified Customer

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Horrible experience. Tried to add on $5000 of extras and when I refused they got pushy. First time I drove the truck the engine light came on and I was told to take the t Tried to add on $5000 of extras and when I refused they got pushy. First time I drove the truck the engine light came on and I was told to take the truck somewhere else to get fixed. I asked the salesman ahead of time to have 2 trucks ready to look at and he only had 1 and it was the wrong truck. He’s completely clueless and useless. Didn’t even fill up the truck when I drove it off the lot. I didn’t feel good about the purchase I just left the dealership feeling drained and exhausted. I’ll never get another vehicle from here ever again. By far the worst car buying experience I’ve ever had More

by BECKY.PAVLAK.566 Verified Customer Verified Customer

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It was a very easy process and efficient. Would recommend this dealership to anyone. Thank you for the vehicle Would recommend this dealership to anyone. Thank you for the vehicle More

by KMARION969 Verified Customer Verified Customer

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I thought it was a fun experience and that the employees treated me very fairly. treated me very fairly. More

by MARKCHAUVEAUX Verified Customer Verified Customer

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