I had an exceptional experience purchasing my truck
from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He ma
from Elk Grove BMW, even though I bought it online. From start to finish, Tom, the salesman, was knowledgeable, patient, and extremely helpful. He made sure I had all the information I needed to make an informed decision, and there was never any pressure. Tim, the manager, was equally amazing—he worked with me to ensure I got the best deal possible and handled everything professionally. Both Tom and Tim displayed outstanding ethics, and I could tell they were genuinely committed to providing a transparent and trustworthy experience. Despite buying the truck remotely, the process was smooth, and I couldn’t be happier with my purchase. Elk Grove BMW is a dealership that you can truly trust, and I highly recommend them to anyone looking for a hassle-free, honest car-buying experience. 5 stars all the way!
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by NIK.JAIN
Verified Customer
Verified Customer
Dec 23, 2024 -
Niello BMW Elk Grove responded
Tom, thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new truck. We truly appreciate your feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
This dealership service is unmatched!
I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better.
I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better.
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by Cristal
Dec 23, 2024 -
Niello BMW Elk Grove responded
Thank you so much for taking the time to share your feedback with us, Cristal. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Nicest and professional staff!
Po and Tom are great. And Minh in service. I would recommend them!!
Po and Tom are great. And Minh in service. I would recommend them!!
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by DEBBIES611
Verified Customer
Verified Customer
Sep 10, 2024 -
Niello BMW Elk Grove responded
Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Finance officer was very un professional.
Sales guy was great but I had issues with finance. Due to their own mistake they threatened to send me to Collections.
Sales guy was great but I had issues with finance. Due to their own mistake they threatened to send me to Collections.
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by HSINGH109
Verified Customer
Verified Customer
Sep 11, 2024 -
Niello BMW Elk Grove responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ was such an amazing help during my time at BMW.
He introduced me to the 235i and it was a fantastic time driving with him and the whole process. Definitely recommend this charming guy!
He introduced me to the 235i and it was a fantastic time driving with him and the whole process. Definitely recommend this charming guy!
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by jefforee
Sep 08, 2024 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with CJ here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Words can not express the experience I have had with
Niello BMW in Elk Grove
Niello BMW in Elk Grove
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by TMDUARTE
Verified Customer
Verified Customer
May 29, 2024 -
Niello BMW Elk Grove responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
They provided the deal i was looking for.
Good service and attitude. Will come back
Good service and attitude. Will come back
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by PARHAMCARLOS
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Sulman
May 02, 2024 -
Niello BMW Elk Grove responded
Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Anytime that Bob Caudle handles your car problem, the
problem will be taken care of
problem will be taken care of
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by HOWELLTHERESA
Verified Customer
Verified Customer
Jan 19, 2024 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with us, Theresa. We're happy to hear it went well and truly appreciate your feedback!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Best dealership to buy your BMW from!
! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car!
! Everyone treats you like royalty and makes sure you are happy with every aspect for buying your car!
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by Dr.nick73
Verified Customer
Verified Customer
Jan 08, 2024 -
Niello BMW Elk Grove responded
Dr, Nick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Jas and Tom were so helpful and very knowledgable.
We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the d
We worked with Jas from the beginning and he followed up with us, answered all of our questions and made us feel comfortable. Tom helped us on the day we purchased the car and we would work with either of them again. Pov was also someone who was patient and helped to explain and work with us during the finance process.
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by MSLHUNT
Verified Customer
Verified Customer
Other Employees Tagged:
Jas Hira
, Mike Sulman
Jan 02, 2024 -
Niello BMW Elk Grove responded
Thank you for your very kind review. Jas and Tom strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000