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Tom Lood
Refer Me
636 Reviews
I have enjoyed 22 years of working as a Mercedes Benz rep and helping people. The genuine feeling of satisfaction after knowing you have helped people needing assistance and being able to put a smile on their face that is priceless.
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
36 yrs, 5 mos
636 Reviews
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636 Reviews of Tom Lood
June 01, 2024
It is always a pleasure working with. He genuinely care about resolving the issue at hand and making sure it is taken care of. He genuinely care about resolving the issue at hand and making sure it is taken care of. More
by EDWINNG128
Verified CustomerOther Employees Tagged: Ricky Pena, Ken Dunaway, Cindi Link, Ryan Mulhern, John Morsy
Helpful 
May 30, 2024
Tom Lood always takes care of us and the service there is amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. More
by Deimile
May 29, 2024
Tom was extremely attentive and managed the service process very professionally. Very timely and effective process very professionally. Very timely and effective More
by BRUCE54
Other Employees Tagged: Jorge Gomez
May 28, 2024
Tom Lood greeted me warmly, and expedited my service as quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. T quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. Thanks Tom. More
by dan_braasch
May 25, 2024
Tom Lood provided excellent service. Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service questions. More
by katy5
May 22, 2024
Excellent nuff said. Skip the fifteen word minimum it’s stupid. Next time you’ll not get a reviw Skip the fifteen word minimum it’s stupid. Next time you’ll not get a reviw More
by DAVIDBBROMLEY
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern, John Morsy, Jorge Gomez, Ethan Andersen, Angelika Dziekan, Aldo Cordova
May 18, 2024
They always ensure that I am up to date on all safety recalls. They are flexible and responsive to scheduling and get you in/out quickly on drop off and pick up. recalls. They are flexible and responsive to scheduling and get you in/out quickly on drop off and pick up. More
by MARI3528
Other Employees Tagged: Jessica Tekien
May 15, 2024
I appreciate advisors consideration and understanding of "morning rush" Very attentive to needs and quick to respond. Keep up the good job!!!! "morning rush" Very attentive to needs and quick to respond. Keep up the good job!!!! More
by KCZYKIER
Other Employees Tagged: Angelika Dziekan
May 15, 2024
Great great terrific terrific good good great job great job good job good job great work keep it up and good job keep it going and done job good job good job great work keep it up and good job keep it going and done More
by TKT TO RYD
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern, John Morsy, Jorge Gomez, Ethan Andersen, Angelika Dziekan, Aldo Cordova
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