Tom Krell | Page 11
Internet / Leasing Manager
Bozard Ford Lincoln
540 Outlet Mall Blvd
St. Augustine, FL 32084
Tom was born in Frankfurt, Germany. He moved to the U S in 1977 and has lived in the greater Jacksonville area since 1993. Tom and his wife Kathy, enjoy spending their time off experiencing all St Augustine has to offer. Tom has been in the automotive business for 30 years and is a great addition to our team.
Read more420 Reviews
Write a ReviewDealership Experience
16 yrs, 2 mos
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
Single Point of Contact 2023-
Salesman of the Year 2013
Lincoln Operations Manager 2014-2017
Leasing Manager 2018-
Internet Sales Manager 2018-
Lincoln Specialist 2014-
420 Reviews of Tom Krell
July 17, 2018
Top notch experience I purchased a new vehicle at this dealer a few days ago. They were incredibly knowledgable of their product. Thomas Krell was awesome. He made sure th I purchased a new vehicle at this dealer a few days ago. They were incredibly knowledgable of their product. Thomas Krell was awesome. He made sure that I felt comfortable with the deal that we were working on, and he didnt pressure me into anything at all. He made sure that I left there happy. Even after the sale, he emphasized that he is there to make sure I stay happy with my new car. He told me to call him if I needed anything at all. Towards the end of the deal, the closing salesman came in to seal the deal. He also was phenomenal and I feel like I got a great deal on my car. He didnt pressure me at all either. Once the deal was agreed upon, I was brought into the finance managers office to deal with all the paperwork. Stuart put me at ease immediately with his happy and kind attitude. We got through the paperwork rather quickly and he helped me pick out a warranty suited to my needs as well as a few other things. He made sure that he explained every paper and all the numbers. He really went out of his way to make sure that he got me the best financing possible. I was simply amazed with how much he wanted to help me get the best deal overall. As a whole, it was by far the best car buying experience I have ever had. They were phenomenal, and they all emphasized again that they will handle any issues that I may have. I went back there today, and they all greeted me and made sure that I was still happy with the car. They made sure that I had no issues. I cant recommend this dealer enough. Simply astounding service. More
Other Employees Tagged: Stuart Jones
July 17, 2018
Red Baron Rides Again The dealership makes you feel like your wanted. Personal service was great thanks to Tom Krill, he made the whole experience real easy. Although i am The dealership makes you feel like your wanted. Personal service was great thanks to Tom Krill, he made the whole experience real easy. Although i am making payments again, it is worth it. More
Other Employees Tagged: Marcia Nelson, Robert Vespi
July 14, 2018
Awesome as always Tom took his time with me, working mostly my text and email, to help me replace my Explorer. I looked at several models, then chose an awesome Escape Tom took his time with me, working mostly my text and email, to help me replace my Explorer. I looked at several models, then chose an awesome Escape lease! More
Other Employees Tagged: Bo Bozard, Letti Bozard
July 08, 2018
Great Service Great service from the time we walked in and throughout the entire process. Any questions were answered truthfully and were willing to work with us t Great service from the time we walked in and throughout the entire process. Any questions were answered truthfully and were willing to work with us to stay within budget. More
Other Employees Tagged: Rick Dotson
July 08, 2018
Ford F250 I a good experience at Bozard Ford, Tom Krell is really easy to work with. The dealer ship itself was very friendly and I would recommend them to any I a good experience at Bozard Ford, Tom Krell is really easy to work with. The dealer ship itself was very friendly and I would recommend them to any friends looking for a new car. More
Other Employees Tagged: Rick Dotson
July 07, 2018
Transit for Family Overall pleased with the crew at Bozard paying was easy. Jeff was easy to talk to and Garcia was pleasant to deal with paying for the Transit. Overall pleased with the crew at Bozard paying was easy. Jeff was easy to talk to and Garcia was pleasant to deal with paying for the Transit. More
Other Employees Tagged: Rick Dotson
July 07, 2018
Awesome and Outstanding!!! Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered a Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered all the options and recommended what would serve us better, including service and maintenance protection, which we ended up purchasing as well. He also covered various financing scenarios and helped us fill out all the proper paperwork for processing. The financing manager Erik was also outstanding in his care of us, even finding a tag already available that we could transfer to the new car, saving us hundreds of dollars. Excellent customer service!!! A day later, Tom Krell came over to the house, personally, across town, to bring us the owner's manual that had been missing from the glove compartment in the new car. That is indeed above and beyond . He then took the time to review all the electronics with me personally, and took a short drive with me so I would feel more comfortable driving the new car. THE BEST!!! More
Other Employees Tagged: Alex Vecerkovic, Bo Bozard , Michael Jewett, Erik Shipley
July 07, 2018
Great Experience Tom Krell went above and beyond to help us in every way. He emailed me before the dealership was even open and made sure he touched the truck to make Tom Krell went above and beyond to help us in every way. He emailed me before the dealership was even open and made sure he touched the truck to make sure it was there before we drove over an hour to get there. When we arrived he had the truck washed and put in a side parking lot so it was easy to check it over and take it for a test drive. The entire experience was flawless and Tom was a big part of that we were buying my son a truck for his 16th birthday and Tom made it a great experience. I would definitely recommend this dealership.. More
July 03, 2018
Kindness Having been recently widowed, the staff were very sensitive to my needs and concerns.They took back my lease car, with one year left on the lease, and Having been recently widowed, the staff were very sensitive to my needs and concerns.They took back my lease car, with one year left on the lease, and initiated a new lease for half the price with a very attractive and comfortable car More
Other Employees Tagged: Rick Dotson
July 02, 2018
Always a great experience Always a pleasure to work with Bozard. Never pushy. Went in to buy a warranty for my 2015 F-150. Walked out with a new 2018 F150 with two warranties o Always a pleasure to work with Bozard. Never pushy. Went in to buy a warranty for my 2015 F-150. Walked out with a new 2018 F150 with two warranties on it, all at a lower paymenr than if I’d have just purchased the warranty for the 2015! Cool color too! Thanks to everyone involved ! More
Other Employees Tagged: Tanya Tomanek, Stu Jones (Finance)
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