Tom Herwehe

I intend to trade my 2021 low mileage NX-300 for a new vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing vehicle. I was firmly decided on purchasing a Genisis GV 70. However, my son advised me to consider the GLC 300 and test drive it before committing to the GV 70. Although my preference was for the GV 70, I decided to visit Mercedes dealership to at least view the GLC 300/ Upon meeting with Chris Kaminski, I outlined my specific requirements. He engaged in a comprehensive discussion with me for approximately 30 min., detailing all available options. I posed numerous inquiries, and he responded to each of them in a highly professional and informative manner. Following this discussion, I made the decision to proceed with the purchase of a new vehicle and specified my preference for a black exterior with beige interior. I was seeking a fully equipped model, and while there was one available in the showroom, it was graphite with a black interior. I informed him that I required $33,000 for my Lexus and a 6% discount off the sticker price. Ultimately, they offered me$32,000 for my Lexus and a $1,200 discount on the sticker price. I made the decision to purchase a new GLC-300 and told him that I was looking for 33000 for my Lexus Nx-300 and at least 6 % off sticker. After a few back and forth they offered 32000 for my trade in and 1200 off from sticker. I was really impressed by Chris’ patience and answered all my questions. I had lots of questions about GLC-300, and he took the time to answer them all. If you are looking for Mercedes, I would ask chrisis;s. He is very professional. After I purchased the car Alex went over all the settings and explained in detail. Next day I went again to ask more on questions, and He went over again in professional manner. More

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I came in Nov 2022 to purchase a Mercedes Benz G63 - The car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went throug car was going under my business name and was processed that way with financing through Mercedes Benz Financial however once the reporting went through it went under my personal credit information which was not how we processed the contract or paperwork. I've attempted to work with finance manager Michael S and have reached out to every person with "supervisory titles" there to only be ignored including VP Bill O, and managers such as Michael C, Thomas, Vlad, Matt, Mike JR, Kevin and Dick. This deal has turned into such a mess - I also had my vehicle registration done incorrectly (no surprise) and when I paid the additional fee for the Mercedes ME additional features the product specialist Alex G registered it to a different vehicle not my own - so now a different customer is enjoying the services I paid for and I was not refunded. Its been a mess from start to finish and tbh I regret bringing my services here. Today I formally filed a complaint with the BBB for mediation to see if someone wants to start doing their job correctly and assist with the mistakes that occurred here. Be careful and consider Flecher Jones instead because its a mess here and if a business owner do not expect them to understand and work with you if your putting your car under your business name. More

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The whole experience was great! Tom, David and Jose made this dream come true! I highly recommend buying from them! Tom, David and Jose made this dream come true! I highly recommend buying from them! More

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I just brought home a beautiful GLC and am delighted with it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like it! This is the third time I purchased a car from you and every time it has been a pleasure working with Tom, David and Alex! They make me feel like family. More

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Outstanding service. As always, pleasure doing business with Ziegler Mercedes Benz of Hoffmann Estate. Great staff and management As always, pleasure doing business with Ziegler Mercedes Benz of Hoffmann Estate. Great staff and management More

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Great expierience with the team in my purchase of my vehicle. Very helpful and kind from start to finish every year. vehicle. Very helpful and kind from start to finish every year. More

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Bought one car and then another because of the fantastic service and hospitality. Extremely professional. service and hospitality. Extremely professional. More

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Nina has helped me and my family with multiple vehicle purchases. Great staff and Service purchases. Great staff and Service More

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Thank you Charlie, Vlad, Tom H, Tom M, Mike Connolly, and Kevin! Everyone was so helpful and kind. Truly the best experience buying a car! Kevin! Everyone was so helpful and kind. Truly the best experience buying a car! More

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Nelson was very pleasant and very helpful We were at the dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done dealership for 4 hours no ones fault there I couldnt decide on what car i wanted Nelson was very patient with us and we got the deal done More

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