
Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
12 yrs, 5 mos
Industry Experience
12 yrs, 5 mos
707 Reviews
Write a Review707 Reviews of Tom DAlessandro
March 31, 2025
Mark was amazing. He made sure to explain everything about my new forrester before I left.He even texted me the next day to see how I was getting use to the car.His at He made sure to explain everything about my new forrester before I left.He even texted me the next day to see how I was getting use to the car.His attention to detail was impressive. My 45 minute ride to Belmont was worth it.Excellent service and professionalism at Clay Dealership in Belmont More
Other Employees Tagged: Mark Lidano, Eric Burd , Brendan Yue
March 31, 2025
Tom was excellent! We spoke on the phone before I even entered the dealership.He looked up all the information I asked him.We made an appointment and I never felt any p We spoke on the phone before I even entered the dealership.He looked up all the information I asked him.We made an appointment and I never felt any pressure from him .Tom made this experience painless and easy.He introduced me to Mark and we all worked together.Clay Subaru in Belmont was so worth the drive!( 45 minutes without traffic). .Big shout out to Tom,Rick and Mark,also to Brendan Yue and Aleigha Bontos. I can't say enough wonderful things about every single person I dealt with. Dealership was very clean, deapite the construction going on. Thanks to All. More
March 27, 2025
Great experience with the sales team. They were easy to work with and very helpful throughout the buying process of my new car. And theyve continued to be helpful after purchasing the car They were easy to work with and very helpful throughout the buying process of my new car. And theyve continued to be helpful after purchasing the car as Ive had to bring the car back twice now for repairs. The service center is efficient and easy to work with! More
Other Employees Tagged: Michael Nelson, Flavio Fonseca
January 23, 2025
Joe was extremely helpful in assessing my payment options and worked with me to get a much better deal than I thought possible. They were accommodating to my schedule and were very speedy with turnarounds an and worked with me to get a much better deal than I thought possible. They were accommodating to my schedule and were very speedy with turnarounds and paperwork. The environment was extremely nice and I could tell people enjoyed working there. They were very fair and didn't pressure me at all. Definitely recommend checking them out! More
Other Employees Tagged: Michael Nelson, Brian O’Malley, Joe Cliggott
January 01, 2025
Excellent laid back no pressure staff helped me buy Subaru Forester. I dealt with Mr Flavio Fonseca salesman who was the most friendly knowledgeable car salesman I ever met.Totally recommend him and de Subaru Forester. I dealt with Mr Flavio Fonseca salesman who was the most friendly knowledgeable car salesman I ever met.Totally recommend him and dealership without reservation. More
Other Employees Tagged: Michael Nelson, Flavio Fonseca
December 29, 2024
We appreciated the no pressure sale. Flavio was patient & answered all our questions. Thank you for the great experience Flavio was patient & answered all our questions. Thank you for the great experience More
Other Employees Tagged: Flavio Fonseca
December 10, 2024
This October, I purchased a 2025 Subaru Outback Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were terrific. I found the sales staff to be very knowledgeable and engaging. I had a great time working with them to meet my requirements. Everyone I met to date at Cityside has been great. I have not yet interacted with their service department, and I hope they provide the same level of service. Notes: (1) I did not finance. I paid cash. (2) I purchased upgraded warranties, as I had planned. This was not due to predicted reliability, bat rather for peace of mind as I get older (I am around retirement age now). More
Other Employees Tagged: Michael Nelson, Nathan Williams, Eric Burd
November 16, 2024
Very good experience. Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; finan Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; financial was also handled very efficiently. More
Other Employees Tagged: Glen Dalton, Michael Nelson, Eric Burd, Michael Fuller, Joe Cliggott
November 05, 2024
Always a pleasure to work with sales and service here. We just bought our 5th car since 1997 from Cityside Subaru. Those are the only cars we have bought during that time, and we have all service done he We just bought our 5th car since 1997 from Cityside Subaru. Those are the only cars we have bought during that time, and we have all service done here. More
Other Employees Tagged: Glen Dalton, Eric Burd
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