Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager.
Read moreDealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
700 Reviews
Write a Review700 Reviews of Tom DAlessandro
December 10, 2024
This October, I purchased a 2025 Subaru Outback Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were terrific. I found the sales staff to be very knowledgeable and engaging. I had a great time working with them to meet my requirements. Everyone I met to date at Cityside has been great. I have not yet interacted with their service department, and I hope they provide the same level of service. Notes: (1) I did not finance. I paid cash. (2) I purchased upgraded warranties, as I had planned. This was not due to predicted reliability, bat rather for peace of mind as I get older (I am around retirement age now). More
Other Employees Tagged: Michael Nelson, Nathan Williams, Eric Burd
November 16, 2024
Very good experience. Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; finan Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; financial was also handled very efficiently. More
Other Employees Tagged: Glen Dalton, Michael Nelson, Eric Burd, Michael Fuller, Joe Cliggott
November 05, 2024
Always a pleasure to work with sales and service here. We just bought our 5th car since 1997 from Cityside Subaru. Those are the only cars we have bought during that time, and we have all service done he We just bought our 5th car since 1997 from Cityside Subaru. Those are the only cars we have bought during that time, and we have all service done here. More
Other Employees Tagged: Glen Dalton, Eric Burd
November 01, 2024
The whole purchase experience was nice, with Ryan doing a very good job of showing us a variety of options and explaining the pros and cons of the cars on offer. Same applies for the financing side, with Tom very good job of showing us a variety of options and explaining the pros and cons of the cars on offer. Same applies for the financing side, with Tom finding a More
Other Employees Tagged: Ryan Skillman
October 29, 2024
I never met glen, but mark was fantastic and easy to work with! He provided great communication and made the car leasing process super easy. with! He provided great communication and made the car leasing process super easy. More
Other Employees Tagged: Mark Lidano
October 22, 2024
Everyone was friendly and extremely knowledgeable - receptionists, service, financial, valets, sales, managers! I'm recommending CitySide to my friends who are interested in buying a car. My salesman, receptionists, service, financial, valets, sales, managers! I'm recommending CitySide to my friends who are interested in buying a car. My salesman, Marco DeLeon made this transaction fun, relaxed and easy. More
Other Employees Tagged: Flavio Fonseca, Will Pauls , Dan Rosengarten, Marco DeLeon
October 22, 2024
All people - phone, parts, sales, managers, financial - were exceptional! Buying a car at CitySide was an easy, fun and relaxed experience. I'm recommending CitySide to my friends! were exceptional! Buying a car at CitySide was an easy, fun and relaxed experience. I'm recommending CitySide to my friends! More
Other Employees Tagged: Flavio Fonseca, Will Pauls , Dan Rosengarten, Marco is a good listener, very knowledgeable,
October 22, 2024
The new store is very nice and roomy. All staff members are very welcoming and friendly, as always. All staff members are very welcoming and friendly, as always. More
Other Employees Tagged: Mike Martell, Karen Vieira, Will Pauls, Eric Burd, Brian O’Malley, Matt Lynch , Dan Rosengarten
October 20, 2024
Great experience! Fabio was very friendly and warm from the start, and was understanding of my needs and genuinely wanted to help find something that would work for me Fabio was very friendly and warm from the start, and was understanding of my needs and genuinely wanted to help find something that would work for me. He wasn't pushy and didn't try to hurry the process along; in fact, at a certain point I needed to press pause for a few days on the car buying due to some financial issues that had come up, and he was SO understanding. Everyone that works there seems approachable and friendly. I left with a brand new 2024 Crosstrek and I've been LOVING it! It also feels great to know that the team has my back on any car issues I may have for the next few years. Thanks Cityside! More
Other Employees Tagged: Glen Dalton , Fabio Corredor
October 18, 2024
Really good stuff sold me a car in 3 hour no xx just got one one More
Other Employees Tagged: Glen Dalton, Mark Lidano, Michael Nelson, Flavio Fonseca, Nathan Williams, Alex Stepanov, Eric Burd, Joe Cliggott, Ryan Skillman