Michael DiFrancisco

Excellent service. I felt very comfortable and trusting of the process. Questions were answered in an honest and informative way. We needed the car in 48 hours and this I felt very comfortable and trusting of the process. Questions were answered in an honest and informative way. We needed the car in 48 hours and this was accomplished. More

by kbinder58 Verified Customer Verified Customer

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Reliable and trustworthy service. The team answered all my questions and was available when needed. The team answered all my questions and was available when needed. More

by Sophia Verified Customer Verified Customer

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They made buying a new car easy and stress free, able to show and explain the new features of the car show and explain the new features of the car More

by JBANKS896 Verified Customer Verified Customer

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Purchased a vehicle from Michael at Cityside Subaru. From the moment I met him until I picked up the vehicle he was direct, no nonsense, no games and efficient. We quickly made a deal. He immediately to From the moment I met him until I picked up the vehicle he was direct, no nonsense, no games and efficient. We quickly made a deal. He immediately took the car and had it washed. Inspected putting new wipers on it and had it ready in the lot with plates on it. The next afternoon I could not have had a better experience with the dealership or with Michael, thank you so much for making this such an easy process. More

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Made the buying experience really easy. None of the usual dealership games. I asked for a quote, got one immediately, made an offer and signed the next day None of the usual dealership games. I asked for a quote, got one immediately, made an offer and signed the next day More

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Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I tho outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I thoroughly enjoyed spending time with Mike. He and Nathan Williams went the extra mile to make sure I got the exact car I wanted, and Eric Burd made the financial bits downright pleasant - a first for me! When picking up the car, Mike spent extra time with me to be sure I knew how everything worked before I drove off the lot. Adam Gelfusa even made a brief appearance when my cranky phone refused to pair with the Crosstrek (silly thing), and helped me to resolve the issue quickly. I have leased many cars over the years, but I have never been more impressed with a car dealership. Not only was Mike an absolute joy to work with, not once did I feel pressured to make a deal on a car. From the first phone call until I picked up my new Crosstrek, it was clear to me that the wonderful team at Cityside Subaru was more interested in me getting what I wanted, than they were in making a quick sale. The cars, of course, sell themselves, but the people at Cityside Subaru create the loyalty, and they absolutely have mine. More

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Mike DiFrancisco couldn't have been nicer, more straightforward, and helpful. We came in with the Crosstrek in mind, he helped us determine new/used, gas/hybrid, and some other features. Buying a c straightforward, and helpful. We came in with the Crosstrek in mind, he helped us determine new/used, gas/hybrid, and some other features. Buying a car can be stressful, but Mike made it enjoyable. The business office Mike (Nelson) knows his stuff and things were accomplished quickly. We were in such good hands. More

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Working with Michael at Cityside Subaru was a fantastic experience. He is customer-oriented, efficient and knows everything Subaru has to offer. Michael ensured everything was taken care of promptly and pr experience. He is customer-oriented, efficient and knows everything Subaru has to offer. Michael ensured everything was taken care of promptly and provided the best customer service! Thanks, Michael for everything! More

by SOPHIEHANDLOFF Verified Customer Verified Customer

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Mike D made my experience quick. I was able to transition into a 2026 and turn in my old lease. I was able to transition into a 2026 and turn in my old lease. More

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My wife and I are very satisfied with Cityside Subaru. We reside in NYC, so buying a car in Massachusetts presented some logistical problems (mostly concerning our registering the car with the NY State D We reside in NYC, so buying a car in Massachusetts presented some logistical problems (mostly concerning our registering the car with the NY State DMV). The dealership staff was very helpful and creative in helping us solve these issues. More

by MARTIN.DOMB Verified Customer Verified Customer

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