Tom Caruso

Service received is always great. AJ was my service advisor, and he was wonderful. Everyone is always kind and does a great job communicating and explaining everything. Waiting area i AJ was my service advisor, and he was wonderful. Everyone is always kind and does a great job communicating and explaining everything. Waiting area is great too! More

by ayyrodriguez93 Verified Customer Verified Customer

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Anthony was so helpful! I am a new customer and he helped me find my warranty from my previous dealership. He also got the work done so quickly and I appreciated not being w I am a new customer and he helped me find my warranty from my previous dealership. He also got the work done so quickly and I appreciated not being without my car for even a day! More

by kenewton283 Verified Customer Verified Customer

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From purchasing the car from Malachi macera and the service I've received when I had my oil change was remarkable. service I've received when I had my oil change was remarkable. More

by Bill Verified Customer Verified Customer

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Good and fast service. Good customer service. Brand new building. Good experience so far with Hyundai Good customer service. Brand new building. Good experience so far with Hyundai More

by PABLOCARDONA6 Verified Customer Verified Customer

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Tom in service who greeted me was excellent! My service advisor also very helpful. Got my issue addressed. My service advisor also very helpful. Got my issue addressed. More

by MARLENAHOWE Verified Customer Verified Customer

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Jasmine the best person I have dealt with @ this dealership. Most certainly deserves acknowledgment. As far as the dealership - am no longer satisfied with it whatsoever. dealership. Most certainly deserves acknowledgment. As far as the dealership - am no longer satisfied with it whatsoever. More

by ERSWEETY01 Verified Customer Verified Customer

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Always very prompt and efficient service. Everything is explained in detail and I am always kept informed of what's going on with my car while it is being serviced. Jasmine made herself avail Everything is explained in detail and I am always kept informed of what's going on with my car while it is being serviced. Jasmine made herself available in the event I had any questions or if I needed anything. So, I felt as though I was in good hands, start to finish. As for the waiting area itself. I found it to be very clean and comfortable. The only thing I would like to see changed is the implementation of work areas where you could bring a laptop and plug yourself in. Plugging in just in case your service is going to take a while. Also, perhaps some better refreshments. They have crackers, fruit snacks, coffee, and water. Maybe have a few snack and beverage vending machines? More

by wjd8260 Verified Customer Verified Customer

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Thank you! Excellent customer service, I will continue to book my service with this dealer Excellent customer service, I will continue to book my service with this dealer More

by KARINA.CHRISTINE Verified Customer Verified Customer

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There are no words on how upset I am. Not happy at all way too much to type out. To sum up what occurred at this location. I am trying to get out of a KIA that was purchased from Hyundai Not happy at all way too much to type out. To sum up what occurred at this location. I am trying to get out of a KIA that was purchased from Hyundai of Wesley Chapel by a Lier sales person (Ceaser no longer there) and a sales manager (which I can not remember his name but is no longer there) because I was forced into this car and it is about to hit 50,000 which nothing will be covered. I was told since 2017 when I started purchasing cars from Hyundai to bring back the car before it hits 50,000 because we can still make money on the car. Which I have been doing, but this is the 2nd experience that I have had which I was treated disrespectfully along with feeling like I was just a number. I am waiting on corporate to contact me back because this is not how you should treat people. I know how dealerships work my uncle owned one back in New Jersey and I am not stupid when it comes to this type of thing. Also my family started buying from Hyundai but then switched because of how they were treated and I did not believe them until it has happened to me. They need to hire more people like Justin he is the service manager there and he is just an amazing person. More

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I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy honest and the salesman gave us a very fair price for the car. I was very Satisfy More

by ADA526 Verified Customer Verified Customer

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