Jasmine Yarwood
Service Advisor
Hyundai of Wesley Chapel
27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544
Dealership Experience
11 mos
Industry Experience
5 yrs, 9 mos
Languages Spoken
English
60 Reviews
Write a Review60 Reviews of Jasmine Yarwood
June 01, 2024
Drivers front door window regulator was repaired, but when I got the car back from Anthony the service advisor all of the sudden a few days later the door lock for the door doesn't want to lock manually. when I got the car back from Anthony the service advisor all of the sudden a few days later the door lock for the door doesn't want to lock manually. This is so annoying and it posses a security risk for the driver. I feel they helped fix one issue and created another. Now, I brought the car back for them to make it right and they won't take responsibility for their work to repair the issue for me. This is very upsetting. We spoke to the manager and he doesn't want to pay to repair my broken door lock. This new management crew doesn't seem to care for my car. To add, they also charge inflated prices!!! Not good!!! More
Other Employees Tagged: Anthony Rodriguez
May 31, 2024
Very friendly, professional, and helpful, throughout the whole process! Also the rapid turnaround time was great! whole process! Also the rapid turnaround time was great! More
Other Employees Tagged: Mark Salerno
May 31, 2024
AJ did an outstanding job and took good care of my vehicle and me while it was getting serviced. He’s one of the best people I’ve ever worked with in a dealership and does exactly what he says he’s go vehicle and me while it was getting serviced. He’s one of the best people I’ve ever worked with in a dealership and does exactly what he says he’s gonna do and in the timeframe that it’s gonna happen. Thanks, AJ. More
Other Employees Tagged: Arthur "AJ" Wilson
May 16, 2024
It’s really busy! Oil changes take longer then expected. Shuttle service is uber driver. Oil changes take longer then expected. Shuttle service is uber driver. More
Other Employees Tagged: Sarita Alzate
May 13, 2024
Service depart definitely needs some help, but the sales team went above and beyond as well as the GM. team went above and beyond as well as the GM. More
Other Employees Tagged: Jose Fernandez, Charlie Betances , Malachi Macera, Joel Rivera
May 13, 2024
Excellent service It was quick and painless. Jasmine kept me up to date on my service. Jasmine kept me up to date on my service. More
Other Employees Tagged: Mark Salerno, Craig Battinell, Tom Caruso
May 11, 2024
Pleasant waiting area. Need some fruit and a clicker for the tv. Chairs are comfy and the charging station was great. Need some fruit and a clicker for the tv. Chairs are comfy and the charging station was great. More
Other Employees Tagged: Mark Salerno
May 10, 2024
Service department is extremely efficient and knowledgeable of customer services and wants. Wish that your sales team takes more notes from the service team. Your service team rocks. knowledgeable of customer services and wants. Wish that your sales team takes more notes from the service team. Your service team rocks. More
Other Employees Tagged: Allison Goocher, Justin Worrell, Karl Morales, Oscar Alicea, Tom Caruso, Devon Thomas, Sarita Alzate, Joel Rivera, John Dill Jr
May 07, 2024
Excellent service. Jasmine continuously kept updated on the progress of our repairs. She also answered all questions in a timely manner, and always with a welcoming dem Jasmine continuously kept updated on the progress of our repairs. She also answered all questions in a timely manner, and always with a welcoming demeanor. More
Other Employees Tagged: Mark Salerno