Tom Caruso
Tom Caruso at Hyundai of Wesley Chapel
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Tom Caruso

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Tom Caruso

November 13, 2024

Dealership Rating
Employee Rating

I had a warranty tire situation that needed attention ASAP! I was told to come right over and it would be taken care of even though there were appointments for other customers!! I was welcomed and the si More

by JHOUGHTALING3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Swedberg

Nov 15, 2024

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

November 12, 2024

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Jasmine is always a pleasurer to work with. She understand and acknowledges the customer with updates about services needed. Love the communication. More

by LEWIS1ROB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

Nov 13, 2024

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 11, 2024

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I had a very nice experience . He was very knowledgeable and helpful. Anthony was very attentive. More

by milagrosniay
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Recommend Dealer
Yes
Nov 12, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 10, 2024

Dealership Rating
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Always pleased with our service experience. Nico is our preferred service tech and is professional and terrific. More

by TAJJZ
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Rodriguez

Nov 11, 2024

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 06, 2024

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I came three times to make a claim for the warranty issue, in this last time they told me that they would call me to make the repair reason for my claim….still waiting for the call…..!!!! More

by CESARPANCHO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 09, 2024

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

October 31, 2024

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Employee Rating

I received amazing service from Selena and the service manager on every occasion I went to the dealership. My last 3 vehicles have all been Hyundai’s and I don’t see that changing in the future. Whateve More

by TBIRD1701
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Swedberg , Selena I don’t know her last name

Nov 01, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Selena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 26, 2024

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The service center handled my warranty work quickly and they were very professional and communicative throughout the process More

by hilaryr.evans
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Recommend Dealer
Yes
Oct 27, 2024

Hyundai of Wesley Chapel responded

Thank you, Hilary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

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Very attractive, people polite nice jobs, l just want say thanks everybody for help us More

by Lopes.woxiton
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Recommend Dealer
Yes
Oct 25, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 23, 2024

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Employee Rating

Going on 7 years now with a car I still love! Service dept has always been prompt with their service and fun to talk with. Upfront details and questions answered quickly upon recommendations. Hig More

by LCG
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Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

Oct 24, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

Oct 23, 2024

LCG responded

Hyundai of Wesley Chapel Oct 23, 2024 LCG Going on 7 years now with a car I still love! Service dept has always been prompt with their service and fun to talk with. Upfront details and questions answered quickly upon recommendations. Highly recommend this dealership! Tom and Jasmine were a pleasure to speak with!

October 16, 2024

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Employee Rating

Jasmine is always so kind so helpful and takes the necessary time needed to explain the repairs. She is an asset to WC Hyundai. Thank You Jasmine. Thank you WC Hyundai. This customer wouldn’t go any More

by SVGK7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Telon Gumbs, Jasmine Yarwood

Oct 16, 2024

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

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