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Tom Caruso

Overview Reviews (145) Inventory (537)

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Tom Caruso

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

145 Reviews

Overview Reviews (145) Inventory (537)

4.8

145 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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145 Reviews of Tom Caruso

July 07, 2025

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Employee Rating

I really like the team here. They are very good with communication and availability times They are very good with communication and availability times More

by JSRM0M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan

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Jul 07, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 06, 2025

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It’s was a great experience working with Hyundai staff, I look forward to going back to Wesley Chapel Hyundai! look forward to going back to Wesley Chapel Hyundai! More

by Tryagainmdsku

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Paddyfoot

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Jul 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

June 29, 2025

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Employee Rating

The staff is great! ! Very courteous and knowledgeable! Best dealership/ service in Florida! I Will not go anywhere else. ! Very courteous and knowledgeable! Best dealership/ service in Florida! I Will not go anywhere else. More

by dgoncalves003

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Alicea

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Jun 29, 2025 -

Hyundai of Wesley Chapel responded

June 29, 2025

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Service at Hyundai of Wesley chapel was great, have no complaints Selena was my advisor. complaints Selena was my advisor. More

by Vleone1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Mekhi Hollinger

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Jun 29, 2025 -

Hyundai of Wesley Chapel responded

June 28, 2025

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Employee Rating

I assumed they did a through diagnostic and inspection since I paid $200 for it, but I went over the report and they either didn't bother to actually check something as small as the horn working or they l since I paid $200 for it, but I went over the report and they either didn't bother to actually check something as small as the horn working or they lied. They reported it as working when I know it doesn’t because it had to be repaired. Either way I ended up going to another mechanic to get another inspection and work done to my car cause I couldn’t even trust their opinion anymore due to something so small. More

by Jaylyn

Verified Customer

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Recommend Dealer

Other Employees Tagged: Marvin

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Jul 01, 2025 -

Hyundai of Wesley Chapel responded

We appreciate your business, Jaylyn. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

June 28, 2025

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It is expensive. The people are nice but you will pay a lot of money. But in the end it’s cheaper than buying a new car. The people are nice but you will pay a lot of money. But in the end it’s cheaper than buying a new car. More

by KIMI92878

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nico was the service person I was talking to

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Jun 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

June 23, 2025

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Employee Rating

They are very good all the way. Always works with the customer. Explains things good. Always works with the customer. Explains things good. More

by APACHE42F

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Jun 23, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

June 20, 2025

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Employee Rating

technician very good and also helpful to how to solve the problems. Thank you to problems. Thank you to More

by PASHOK34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Sarita Alzate , Don’t know name

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Jun 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 18, 2025

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Employee Rating

My vehicle was totally dead and needed to be towed to the dealership. The service department diagnosed the issue and repaired it within a timely manner. dealership. The service department diagnosed the issue and repaired it within a timely manner. More

by DAVIDTENENBAUM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Jun 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 14, 2025

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Employee Rating

Fast and efficient service, well done and would recommend to someone else, friendly and helpful to someone else, friendly and helpful More

by ALEXRODRIGUEZ714

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez

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Jun 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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