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Tom Caruso
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122 Reviews
122 Reviews
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122 Reviews of Tom Caruso
April 15, 2025
The dealership is modern and clean. The staff is friendly and approachable. I do believe there are to many cars double parked narrowing driving paths considerably. The staff is friendly and approachable. I do believe there are to many cars double parked narrowing driving paths considerably. More
by rodrigo.contreras
Verified CustomerOther Employees Tagged: Arthur "AJ" Wilson
April 12, 2025
Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my children as soon as we walked in. Knew what I was there for. Checked on us throughout the time we waited. The lobby and restrooms were very clean. There was stocked water... coffee and snacks for everyone. There was a charging station for the kids to get more juice on their electronics while we waited. It was an amazing experience. All the staff is always friendly. The prices for 4 brand new tires was phenomenal. This is the only place I will ever let service my vehicle. Thanks guys. Keep up the great work! More
by Tee
Other Employees Tagged: Justin Worrell, Arthur "AJ" Wilson, Justin Crouch, Sarita Alzate, Jasmine Yarwood , Marvin
April 11, 2025
Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More
by CORKYSPOP1
Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Sarita Alzate
April 10, 2025
The service department was very pleasant Selena took care of me right away and the work was done really quick of me right away and the work was done really quick More
by KATMURPHY0898
Other Employees Tagged: Mark Salerno
April 07, 2025
Brought our vehicle in to be serviced under the engine warranty due to engine bearings and rods going bad completely destroying the old engine. we waited almost a month to get the vehicle back and whe warranty due to engine bearings and rods going bad completely destroying the old engine. we waited almost a month to get the vehicle back and when we did there were all kinds of issues with it. when we first picked it up the brand new engine was shaking due to misfiring. they subsequently charged us for a bad coil pack, which should have been addressed before even giving us the vehicle back. Made us wonder if it was even test driven after the work was completed. Later after that repair was completed we got the vehicle home. I was able to inspect it and noticed missing practice coverings and that the entire engine bay looks like there was a major fire. the entire engine bay is covered with suit and smoke residue, all plastic is partially melted or changed colors due to fire/smoke. We were never told there were any issues with the install, but the major fire damage shows otherwise. Also of note was the large movement abilities of the engine when putting it in gear and putting it into park, and while moving. It seems that one of the motor mounts was either not put back in with the new engine, or that it was melted away int the fire. We have been calling the dealership since we got the vehicle back and passed around from person to person promising call backs and none have been given. We just want our vehicle fixed properly, but this is rediculous. I would never go here for anything, because if this is how they treat their repairs who knows what they would do to new vehicles. More
by JVOLKART1213
April 03, 2025
Convenient check-in process and service was completed in a timely manner. Excellent communication as well a timely manner. Excellent communication as well More
by stevenski820
Other Employees Tagged: Arthur "AJ" Wilson , Nicholas
April 02, 2025
The Wesley Chapel Hyundai is top notch in customer service, vehicle service, courtesy respect and care. service, vehicle service, courtesy respect and care. More
by jabezal1
Other Employees Tagged: Justin Diaz, Telon Gumbs, Jasmine Yarwood
March 31, 2025
Understanding the customer needs period also, i'm very attentive for all the services needs and recommend the right item. Very courteous and very responsible employee. attentive for all the services needs and recommend the right item. Very courteous and very responsible employee. More
by LEWIS1ROB
Other Employees Tagged: Devon Thomas, Jasmine Yarwood
March 31, 2025
Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service ! I'm definitely going to be going to you guys for my next service More
by tommy
Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Sarita Alzate, Jasmine Yarwood
March 28, 2025
Everyone was quick and courteous including tje gentleman who changed my license tag holder at my request. who changed my license tag holder at my request. More
by RACERTHREE
Other Employees Tagged: Arthur "AJ" Wilson, Clive Wareham, Kyle Reinsch, Craig Battinell, Jasmine Yarwood
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