Tom Calianno
Tom Calianno at Ciocca Subaru of Allentown

Tom Calianno

New Car Sales Manager

Ciocca Subaru of Allentown

4611 Hamilton Blvd
Allentown, PA 18103

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rated
45 Reviews
not yet
rated

45 Reviews

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Dealership Experience

5 yrs, 10 mos

Industry Experience

18 yrs, 3 mos

45 Reviews of Tom Calianno

July 25, 2024

Dealership Rating
Employee Rating

Julian and Tom made the process very simple. This was by far the smoothest vehicle purchase I have ever had. Thank you to the Ciocca team. More

by Eforst1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Masud, Julian Sanchez

Jul 29, 2024

Ciocca Subaru of Allentown responded

Thank you so much for the great review, Eforst! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 06, 2024

Dealership Rating
Employee Rating

Very friendly and made the car leasing experience a smooth transition. Very knowledgeable of vehicle I wanted. Was aware I didn't have much time and had me in and out very quickly. Enjoyed the tour of More

by harmont97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Ciocca Subaru of Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

February 04, 2024

Dealership Rating
Employee Rating

I love my Ascent! No pressure, easy to work with & caring staff! I had a great experience! More

by Maur924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Walsh, Anthony Pierno

Feb 05, 2024

Ciocca Subaru of Allentown responded

Hi Maur. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

February 13, 2022

Dealership Rating
Employee Rating

We were treated professionally and courteously. I was not pressured. Most importantly, for me, there was a vehicle in stock and ready for immediate delivery. We purchased our 2022 Subaru Ascent Touring on a More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Freitas , Amy Cook, Harley Kramberger, Sebastean Martinez, Frank Stevens

Feb 15, 2022

Ciocca Subaru of Allentown responded

Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Feb 15, 2022

Tim responded

The entire process exceeded my expectations and I will promote Ciocca Subaru. Satisfied with Sales, Financing, Customer Care, Service, and Parts Departments.

February 13, 2021

Dealership Rating
Employee Rating

My first contact person, Tom Calianno, was great to communicate with via email. He was able to quickly give me the sight unseen value of my trade in, and give me a ballpark idea of what my new payment More

by Brittnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Masud , Sebastean Martinez

Feb 15, 2021

Ciocca Subaru of Allentown responded

Brittnicole, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 29, 2021

Dealership Rating
Employee Rating

Dealer wouldn't honor the lease deal advertised on their Dealer wouldn't honor the lease deal advertised on their website. I've had a very frustrating experience this week trying help my daughter lease More

by foresterdriver
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Dutsch, Ciara Miranda, Kevin Newell

Jan 31, 2021

Ciocca Subaru of Allentown responded

Hi Foresterdriver, we regret to hear that you are displeased with your recent experience with us. We honor all lease specials as long as you are looking at the correct model and trim level the special is based on. Thank you for your feedback, we will reach out to you so we can discuss this matter further.

January 04, 2021

Dealership Rating
Employee Rating

I was very happy with my experience at Ciocca. I was determined to buy a different car but Jakob was able to win me over. More

by baskets6607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jakob Pacheco

Jan 06, 2021

Ciocca Subaru of Allentown responded

Thanks for the positive star rating, Baskets6607! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2020

Dealership Rating
Employee Rating

Great first time experience at Ciocca Subaru in Allentown PA! Tom Calianno is highly valuable member of the Ciocca Subaru team and could not have been more pleasant and professional to work with. From start More

by gkmillerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luke Freitas, Mark Perkins , Sean Jenkins

Dec 14, 2020

Ciocca Subaru of Allentown responded

Gkmillerjr, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

July 02, 2020

Dealership Rating
Employee Rating

Outstanding experience in a difficult situation with my old car. Jakob was beyond perfect with his assistance. Would definitely recommend. Service, loaners, sales, finance... all wonderful. More

by debbiegross
Recommend Dealer
Yes

Other Employees Tagged: Mike McLaughlin , Jakob Pacheco, Paul in Service

Jul 08, 2020

Ciocca Subaru of Allentown responded

We're so glad to hear it! Thank you for taking the time to let us know how we did!

May 12, 2020

Dealership Rating
Employee Rating

I’ve bought a car here before and even with this current pandemic ciocca exceeded expectations yet again. Very efficient ! Thank you again! Highly recommend More

by staceypicarello
Recommend Dealer
Yes

Other Employees Tagged: Fernando Santiago, Luke Freitas , Ciara Miranda

May 14, 2020

Ciocca Subaru of Allentown responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen once again, Staceypicarello. We're glad you had such a wonderful experience with us! Thank you and we hope to see you again!

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