Todd Webster | Page 5

Me and my wife are very happy with the service we get at Corwin. From oil changes and factory recalls. It’s been very easy to get an appointment and also timing the check in and the checkout goes very smoot Corwin. From oil changes and factory recalls. It’s been very easy to get an appointment and also timing the check in and the checkout goes very smooth! We greatly appreciate Corwin Toyota! More

by BookRandy Verified Customer Verified Customer

Report | Print

Everything is business as it should be, including sales and service! Service advisors are courteous and knowledgeable. I have dealt with my sales person for more than 10 years. He has always been trustwort and service! Service advisors are courteous and knowledgeable. I have dealt with my sales person for more than 10 years. He has always been trustworthy and has my best interests at heart! More

by Jrwilson Verified Customer Verified Customer

Report | Print

I brought in my truck for a 20k mile service along with alignment. I told the greeter that I requested an advisor and tech. Neither got assigned to the job. I was quoted 2-2.5 hrs. I was only there for 70 alignment. I told the greeter that I requested an advisor and tech. Neither got assigned to the job. I was quoted 2-2.5 hrs. I was only there for 70 mins. Throughout the time was never updated and the advisor declined the work instead of me on engine air filter recommendations. After picking it up notice the truck was pulling to the right. I called the Manager and I told him that I noticed there no out mileage on the truck. We agreed to bring back the next day. The alignment was correct, still no out mileage but I believe he did test drive it. But the advisor did not notate the new miles. During the second stay the advisor never updated me and never acknowledged me. I when I asked for a refund or credit due to me coming back. Todd me that he took care of the second alignment, thought I had to bring it back another day so they can correct it. I spent thousand on my 4Runner on service and usually they do a great job. Jason Dalton is who I prefer to work with and I recommend Jason. Throughout the process there was no empathy for my time and hospitality. More

Report | Print

Terrific. I would highly recommend for purchasing and servicing. looking forward to continuing my relationship with Corwin Toyota I would highly recommend for purchasing and servicing. looking forward to continuing my relationship with Corwin Toyota More

by OTMAR.STEPHENS Verified Customer Verified Customer

Report | Print

Nothing but great job 👏 congratulations to you all guys I do appreciate your great work I do appreciate your great work More

by WWW.NFAGIEKABBA1995 Verified Customer Verified Customer

Report | Print

We bought a 2016 minivan from the used car lot here about 2 1/2 years ago. We also bought the extended warranty that covered 60,000 miles/5 years. They told us there was no deductible if we brought it to t 2 1/2 years ago. We also bought the extended warranty that covered 60,000 miles/5 years. They told us there was no deductible if we brought it to them for warranty work. We took it into the service dept at Corwin for warranty work as the vehicle was misfiring. They told us nothing was wrong, it was maybe bad gas. They suggested changing the spark plugs, in which we did. Ten months later to April 2023 we took it in for the exact same problem. They told us we needed a new engine and now we were outside our warranty. They told us we were 16k miles over our warranty on our van. We asked for them to make it right since we just took it to them 10 months ago for the same issue. They gave us a bill of 11k dollars to put a new engine in. Todd the service manager, said that they did all they could. We took it home and realized that it was only 4k miles over the warranty on the vehicle. We called and spoke with Todd again and he offered no remorse. More

Report | Print