Todd Skidmore | Page 47

Friendly, Fast Service My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every de My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every detail in less time than I imagined. Great knowing that I can count on this Acura dealer for my future needs. Thank you ! More

by MMRAMZ Verified Customer Verified Customer

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Great experience with Service Team The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acur The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acura. I really appreciated that. He also kept me up to date several times and was very thorough. I had a great experience there. I will definitely be returning to Acura Columbus for my future service needs for my Acura. More

by BYOUNG50 Verified Customer Verified Customer

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Fixed My Door Handle for Free I was in Canada a few weeks ago and my drivers' side door handle would not pull open the door event though it was unlocked :-( On my drive back to Ohi I was in Canada a few weeks ago and my drivers' side door handle would not pull open the door event though it was unlocked :-( On my drive back to Ohio I called Acura Columbus and they told me to bring it in the very next day so they could take a look. When I arrived in the morning they already had a rental car waiting for me as they had already checked and a part that they might need would not arrive until the next day. When the part did not arrive the next day, Todd asked me to keep the rental and when I returned he said that there was no charge for anything given the wait! Super Super Nice folks to work with! More

by tommasomauro Verified Customer Verified Customer

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Check a low air tire A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a bad bead caused need for remounting (not covered by warranty). But it was a little ridiculous that even though I had an appointment, a tire remounting was a three hour experience. More

by LCOHEN0 Verified Customer Verified Customer

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Excellent service on a battery replacement My battery died and a driver was sent to jump the vehicle. I went to the service center where the battery was checked and replaced quickly. The serv My battery died and a driver was sent to jump the vehicle. I went to the service center where the battery was checked and replaced quickly. The service and professionalism of the employees is consistent and always top-notch. I was in and out in far less than an hour, even without an appointment. Thank you! More

by EILEEN.PILCHER Verified Customer Verified Customer

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Professional, honest & friendly This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosph This is only my second service visit at Acura Columbus. I was once again extremely impressed with the professionalism, honesty and friendly atmosphere. The entire staff, from check-in to check out, seemed genuinely engaged in their work and happy to be of service -- very rare. Todd Skidmore is excellent at his job. More

by Doug Brown Verified Customer Verified Customer

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Great service from start to finish I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excel I was treated so well by everyone, from the valets to the service techs to the cashier. Service providers were accurate in their time frames and excelled in communicating with me about the status of my car. More

by 07acuraTL Verified Customer Verified Customer

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Very profession and timely service The dealership service people were very professional and performed as expected. I was here from out of town but was treated the same as any other cust The dealership service people were very professional and performed as expected. I was here from out of town but was treated the same as any other customer. More

by SOLDBYROBERTMANNING Verified Customer Verified Customer

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Wonderful experience All in all every step of the way it was a nice experience . I booked the appt over the phone the night before with no hassle. Drive in the next morn All in all every step of the way it was a nice experience . I booked the appt over the phone the night before with no hassle. Drive in the next morn the valet was super nice and he turned me over to Ed. A super guy , friendly and warm he introduced me to Chris Diglia and his boss Todd. Liked them both immediately. No tying to get me to buy things I didn't need but giving me a good idea what to look for in the future near and far. Really friendly hassle free, no drama service Waiting room was comfortable and the cashier Julie Holmes who checked me out was very warm. Julie Holmes nice as well. wikl be back! A. W More

by AJWOOD1687 Verified Customer Verified Customer

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Satisfied Bought extended warranty for my 2014 RDX. I've had 4 routine services (oil change etc.) completed at Acura of Columbus. Visit in review I was told t Bought extended warranty for my 2014 RDX. I've had 4 routine services (oil change etc.) completed at Acura of Columbus. Visit in review I was told that my extended warranty had expired. Working with Fidelity and Acura Columbus they discovered an error on my policy. All records have been corrected, and I anticipate smooth services in my future. More

by JACCAUDC Verified Customer Verified Customer

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