361 Reviews of Todd Scott
February 22, 2025
The dealership staff is always accommodating and don’t suggest unnecessary repairs. Always on time with appointment. suggest unnecessary repairs. Always on time with appointment. More
Other Employees Tagged: Sara Kenny, Jean Brooks, Steven Hook
February 20, 2025
2:30 service appointment. When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car When entering the department I wasn’t greeted. I had to get the attention of a representative. While waiting for service of my car toured the new car show room, not one representative asked if I had any questions. The sales offices were full of employees. Walked back to the service department and waited almost 2-1/2 hours for a simple oil change. Absolutely ridiculous. Won’t be shopping for a new car at this dealership. Update: I got a call from the GM after my initial review apologizing for the poor customer service experience which I appreciated. He applied a service credit to my account for my next visit. More
February 18, 2025
Tim my salesman, and Russ the manager were both very helpful. Would go back there again. The ability to drive in and have questions answered is very helpful. helpful. Would go back there again. The ability to drive in and have questions answered is very helpful. More
Other Employees Tagged: Timothy Crandall, Sara Kenny
January 26, 2025
Love these guys, they are great! Reasonable great service you can trust is hard to find these days, Sparky's team rocks! Reasonable great service you can trust is hard to find these days, Sparky's team rocks! More
Other Employees Tagged: Sara Kenny, Jean Brooks, Steven Hook
January 26, 2025
Very friendly staff always willing to help staying in contact with me throughout the process very good communication. contact with me throughout the process very good communication. More
Other Employees Tagged: Sara Kenny, Jean Brooks
January 23, 2025
I think Todd is probably the best service manager I've worked with. He and his crew have always been helpful even over the smallest things like the tire pressure lights. worked with. He and his crew have always been helpful even over the smallest things like the tire pressure lights. More
Other Employees Tagged: Sara Kenny
January 23, 2025
I had a bad incident with your service department, but it was taken care of and I am pleased with the outcome. was taken care of and I am pleased with the outcome. More
Other Employees Tagged: Steven Hook
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