Todd Morrison
Todd Morrison at Napleton Downtown Chevrolet Buick GMC

Todd Morrison | Page 2

Service Advisor

Napleton Downtown Chevrolet Buick GMC

2720 S Michigan Ave
Chicago, IL 60616

4.7
71 Reviews
4.7

71 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

Industry Experience

27 yrs, 2 mos

71 Reviews of Todd Morrison

January 24, 2026

Dealership Rating
Employee Rating

I was satisfied with my oil change and my tire rotation for my 2013 yukon denali More

by afj520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the great review. We look forward to seeing you again at Napleton Downtown Buick GMC!

January 19, 2026

Dealership Rating
Employee Rating

Todd was great with taking care of my truck, as well as things I needed to take care on my truck. He was accurate on his timeframe and when I should expect to get my truck back. Also he explained things to More

by Bernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Napleton Downtown Chevrolet Buick GMC responded

Hi Bernice, thank you for sharing your positive feedback about Todd's work on your truck. We truly appreciate your business and we look forward to seeing you again at Napleton Downtown Buick GMC!

January 17, 2026

Dealership Rating
Employee Rating

Great facility and the staff are fantastic! I always get great service and pricing from Napleton More

by amacc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving Napleton Downtown Buick GMC your positive feedback!

January 14, 2026

Dealership Rating
Employee Rating

Great Service, Nice Waiting area, everyone had a nice attitude, and they finished my car quick More

by sych71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Acre, Manny Diaz

Jan 14, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thanks for the great review of Napleton Downtown Buick GMC!

January 11, 2026

Dealership Rating
Employee Rating

Excellent service from start to finish. Will be back to this establishment. Todd was very helpful and got my oil change completed in under an hour on a Friday (late morning)! More

by chellet71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Napleton Downtown Buick GMC and sharing your experience with Todd and the team! See you next time!

January 10, 2026

Dealership Rating
Employee Rating

It was great working with Mr Todd. He was professional and efficient in taking care of the service needed. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your great experience with Todd! We appreciate your business and we hope to see you again at Napleton Downtown Buick GMC.

January 09, 2026

Dealership Rating
Employee Rating

Brought my car in for two recall and one warranty item. Everything went according to plan in a timely matter and the car was washed upon picking it up More

by Myke089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Napleton Downtown Chevrolet Buick GMC responded

Hi Myke, thank you for choosing Napleton Downtown Buick GMC and kudos to our service team for getting everything done smoothly and on time.

January 09, 2026

Dealership Rating
Employee Rating

Excellent service from start to finish. Will be back to this establishment. Todd was great! More

by Number88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Napleton Downtown Chevrolet Buick GMC responded

It was our pleasure to assist you. Thank you from Todd and all of us here at Napleton Downtown Buick GMC!

January 07, 2026

Dealership Rating
Employee Rating

Great experience! !’Excellent customer service!! I 100% recommend Todd at service department .he gave my husband and I good service with our vehicles!! 10/10 service! More

by yesygomez98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Napleton Downtown Chevrolet Buick GMC responded

Thank you for recommending Todd and our team, we appreciate your support! - The Napleton Downtown Buick GMC Team

January 06, 2026

Dealership Rating
Employee Rating

Todd in service is a good person. The work that has been done on my car is shoddy. I'm going to have to find another dealership for my service needs More

by dag1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2026

Napleton Downtown Chevrolet Buick GMC responded

We appreciate your kind words about Todd, but we're concerned to hear that you're not satisfied with the work done on your car. We'd like to look into this further and see how we can make things right. Please reach out directly to chicagofeedback@napleton.autos - Napleton Downtown Chicago. Thank you.

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