Todd Feuerhaken

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

Report | Print

Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. Helpful service people. I like the summary videos by the maintenance tech. More

Report | Print

3 days for a single tire is actually ridiculous. I would never recommend to anyone under the sun I would never recommend to anyone under the sun More

Report | Print

Awesome as always, very much appreciated! Thank you, very happy with you guys no matter what…. Thank you, very happy with you guys no matter what…. More

Report | Print

Let me first discuss the Brand. I have owner over 15 BMW's over the past 4 years and currently own a 2016 750i. After this latest vehicle I will likely never buy another BMW. T I have owner over 15 BMW's over the past 4 years and currently own a 2016 750i. After this latest vehicle I will likely never buy another BMW. The car has only 59k miles and I have had to invest over $18k in this car over the past several years with the most recent service costing $11k. The quality of this car and how it was built, resulting in this kind of expenditure is awful. Poor quality hoses, suspension issues, oil leakage from axle covers, etc. are just some of the issues that should not be happening on a car of this age and milage. As for the dealership, up until this last experience I loved Autohaus BMW. People were great and facility is beautiful. This last experience which cost be over $11k was horrible. The service rep was not knowledgeable, not friendly, hard to get ahold of and difficult to pull information from her. When I picked up the vehicle, she didn't seem to even want to talk to me about the repairs. Very cold reception. Seemed only thing they were interested in is finding more things to charge me for. Very disappointed experience. More

Report | Print

Awesome service! !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip !! Thank you Mr.Todd Feuerhaken for all you do! Awesome advisers. Wish I bought my bmw 5 series here, instead of a random dealership, would have skip a lots of stress and time. Their cars would go first through their awesome mechanics before putting them on the lot. Lesson learned. Thanks again from their employees that greet you to their owners...... More

Report | Print

Always exceptional service. Way better than the other stores in town. More loaners available. Pleasant service advisors. 5 stars Way better than the other stores in town. More loaners available. Pleasant service advisors. 5 stars More

Report | Print

Autohaus is clean, modern and unpretentious. Service was excellent and the staff is always great. Service was excellent and the staff is always great. More

Report | Print

Visiting Autohaus BMW is always a pleasant experience. The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at A The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at Autohaus. More

Report | Print

Purchased a new BMW X5 in 2023 and just completed my first complimentary service. Everything about the purchase and service experience has been outstanding. first complimentary service. Everything about the purchase and service experience has been outstanding. More

Report | Print