Tobyus Simmons | Page 3

Last experience was excellent with gentleman that service me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I h me last the time. He was able to fit me in to get an oil change with tire rotation. I didn't mind waiting. The female always told me she couldn't I had to make an appointment and come back. Only reason I come because it convenient. More

by MSKALPNRRT Verified Customer Verified Customer

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I’m writing to express serious concern about the service experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ experience with my GMC Acadia (dropped off on July 15th for a fuel-related issue). This was a scheduled appointment I waited over a week for. Yet, I’ve received almost no communication since drop-off — only a vague confirmation of the issue I already diagnosed myself. This is day three, and I still have no quote, repair timeline, or any update beyond what I provided at check-in. I was told my car is “in the back of the line,” which defeats the purpose of scheduling in advance. I’ve purchased two vehicles from your dealership and was considering a third, but this lack of transparency and service has made me reconsider. I’d like to request a full update today — including a repair quote and estimated timeline — or I will need to elevate this complaint beyond your location. Sincerely, Andrew Lessig More

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As a overall my experience with this dealership customer service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be them. They need to be retrain or get better customer service advisors. I'm not the only person having issues with this location, I'll not return to this location!!!! More

by BERK1963 Verified Customer Verified Customer

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Great service! They were also very patient! I had remembered a service that needed to be done after my vehicle was ready for pick up and they gladly agreed. Definit They were also very patient! I had remembered a service that needed to be done after my vehicle was ready for pick up and they gladly agreed. Definitely recommend for services!!! Thank you. More

by GHADEERBASHA Verified Customer Verified Customer

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I would recommend this dealership over any other. They help you with your purchase of a new vehicle any way that they can. They want to please you and help you in all ways possible. They made me feel They help you with your purchase of a new vehicle any way that they can. They want to please you and help you in all ways possible. They made me feel comfortable in all aspects in buying my truck. I would recommend them very highly. More

by Woody2 Verified Customer Verified Customer

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When you step on to the you are greeted with courtesy and they are very helpful and everyone your gonna deal with are awesome people they are very helpful and everyone your gonna deal with are awesome people More

by CHELSEENICOLLE26 Verified Customer Verified Customer

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My experience at LEGACY GMC was very good. GM Tobyus Simmons and Chelsea Becknel made my purchase seamless. They were very professional, honest and courteous. I would advise anyone looking for GM Tobyus Simmons and Chelsea Becknel made my purchase seamless. They were very professional, honest and courteous. I would advise anyone looking for a GMC vehicle to visit LEGACY. More

by Dwight Robinette Verified Customer Verified Customer

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I appreciate GM Tobyus Simmons and Chelsea Becnel for. making my 2024 Hummer purchase seamless and quick. They were very professional, honest and courteous.. I highly recommend LEGACY GMC to clients lookin making my 2024 Hummer purchase seamless and quick. They were very professional, honest and courteous.. I highly recommend LEGACY GMC to clients looking for vehicles. More

by Dwight Robinette Verified Customer Verified Customer

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This is my third truck from Legacy. Corey and Johnathon were great. I buy a truck every two years and even though I moved to Texas I will return next year for another truck. Corey and Johnathon were great. I buy a truck every two years and even though I moved to Texas I will return next year for another truck. More

by Clyde Verified Customer Verified Customer

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Great job! The sales and service dept. always take care of me and I am happy from purchase to service! The sales and service dept. always take care of me and I am happy from purchase to service! More

by cc Verified Customer Verified Customer

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