Tito J D' Leon Jr

I found that Lexus of Henderson wasn't honest throughout the entire process. They hid that they charge almost $1200 for doc fees alone, and didn't even register the vehicle at the CA DMV (out of state purch the entire process. They hid that they charge almost $1200 for doc fees alone, and didn't even register the vehicle at the CA DMV (out of state purchase). In fact I still owe the California DMV $700 to register. $1200 was pure profit to the dealership that they're upfront about. I found the breakdown of cost, including doc fees (even though they didn't do a documentation) after when they mailed the paper work to my house. I immediately reached out to the dealership and they completely ignored my calls and multiple emails even to the general manager. I would highly recommend people to stay away from Lexus of Henderson. Go to any other Lexus dealer in Las Vegas. They have lower "doc fees" which are pointless anyway More

by eyoungsdsu Verified Customer Verified Customer

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Service center took good care of the care I had purchased from the dealer. Only downside is that they missed a broken clip on the parking cables and failed to notate a very obvious coolant off of the turbo c from the dealer. Only downside is that they missed a broken clip on the parking cables and failed to notate a very obvious coolant off of the turbo coolant lines but other than that, its a clean car. More

by Rachalleborrayo Verified Customer Verified Customer

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Overall, I love the dealer, hopefully the once we become more established, we will return to purchase a vehicle for my wife. more established, we will return to purchase a vehicle for my wife. More

by Rachalleborrayo Verified Customer Verified Customer

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Tito and Ben treated us well, we left with a vehicle that my wife and I are both enjoying. my wife and I are both enjoying. More

by Rachalleborrayo Verified Customer Verified Customer

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Took 3 days to return my vehicle to me with more issues than prior to bringing it in. than prior to bringing it in. More

by Anthony Verified Customer Verified Customer

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Excellent service, friendly, efficient, courteous and always helpful. Willing to help you in an emergency situation and with a smile. always helpful. Willing to help you in an emergency situation and with a smile. More

by chunt23 Verified Customer Verified Customer

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Great sales department. Was dealing with Tito, he’s very professional and courteous. Helped with building and ordering my new Lexus. No haggling gave me the bottom number. I Was dealing with Tito, he’s very professional and courteous. Helped with building and ordering my new Lexus. No haggling gave me the bottom number. I did shop around, but Tito‘s price beats all other. More

by Harryshelpinghand Verified Customer Verified Customer

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Tito has been such a pleasure to work with. Very personable and professional. Had an issue with the tail light and the dealership has planned to fix right away. Customer service has been ver Very personable and professional. Had an issue with the tail light and the dealership has planned to fix right away. Customer service has been very pleasant to interact with. Would definitely recommend this dealership to new Lexus buyers! More

by sean Verified Customer Verified Customer

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My first online out of state experience purchasing a vehicle EXCELLENT SERVICE I highly recommend this dealership, my sales man Tito was amazing and kept in touch with me throughout the process, explai vehicle EXCELLENT SERVICE I highly recommend this dealership, my sales man Tito was amazing and kept in touch with me throughout the process, explained everything that was needed and helped me get the car I wanted, everything was a smooth transition. More

by deniseacuna32@yahoo.com Verified Customer Verified Customer

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My experience with Tito at Lexus of Henderson has been exceptional from coming in looking for a car to purchasing my very first Lexus. Tito is very knowledgeable and made my experience purchasing a car su exceptional from coming in looking for a car to purchasing my very first Lexus. Tito is very knowledgeable and made my experience purchasing a car such a positive one. I felt like family. I would definitely recommend his services at Lexus of Henderson. More

by kristinmk86 Verified Customer Verified Customer

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