Tischler Nelson | Page 14

Fantastic I saw the truck advertised on the internet and spoke to a knowledgeable salesman and made the deal on the phone. I drove 171 miles and picked up the t I saw the truck advertised on the internet and spoke to a knowledgeable salesman and made the deal on the phone. I drove 171 miles and picked up the truck the next day. Great experience! Lee Petrandis More

by GREEKPETRA Verified Customer Verified Customer

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Bozard used car sales Our experience with Bozard in buying a three year old car was was absolutely outstanding. Generally I hate the thought of buying a car. In this case, Our experience with Bozard in buying a three year old car was was absolutely outstanding. Generally I hate the thought of buying a car. In this case, I could not be happier. The information online was accurate and the face to face experience was professional, polite, and hassle free. The entire process, including the online research, took about two hours. Really, two hours, and my heart rate never changed. When it comes time to do it again, I will go directly to Bozard. More

by NENGLISH Verified Customer Verified Customer

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Great service Pleasant and quick service! They had me back on the road in no time flat. I would highly recommend Bozard to anyone for purchase or service needs. Pleasant and quick service! They had me back on the road in no time flat. I would highly recommend Bozard to anyone for purchase or service needs. More

by EWEISE Verified Customer Verified Customer

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2018 FOCUS ST Excellent all around . Tischler very helpful locating vehicle I wanted . Bob Vespi did a great job with closing paperwork. Nick knew the vehicle insi Excellent all around . Tischler very helpful locating vehicle I wanted . Bob Vespi did a great job with closing paperwork. Nick knew the vehicle inside and out during test drive. Note : for some reason Bob Vespi's name not below . Would give him 5 stars. I have a Z plan . More

by steve.ficon Verified Customer Verified Customer

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Awesome The prices were the best around and the staff definitely went above and beyond my expectations.I can say it was the best experience in buying a new The prices were the best around and the staff definitely went above and beyond my expectations.I can say it was the best experience in buying a new vehicle. The staff at bozard ford will definitely take care of you. More

by BRAD_073090 Verified Customer Verified Customer

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Smooth transaction First time using Bozard - I’ll be back I didn’t see Juan Navaurezs’ name on the list but he was a pleasure to work with. First time using Bozard - I’ll be back I didn’t see Juan Navaurezs’ name on the list but he was a pleasure to work with. More

by BTHINMAN Verified Customer Verified Customer

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Professionals. Very professional and no high pressure sales tactics. Every employee I interacted with talked to me not at me with respect and full disclosure of wha Very professional and no high pressure sales tactics. Every employee I interacted with talked to me not at me with respect and full disclosure of what was happening through each phase of the process. More

by RAVEN6472000 Verified Customer Verified Customer

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Easy transaction First new car purchase in many years. Tishler and Rick made it a pleasant and hassle free experience. Truck is everything i had hoped for and more. First new car purchase in many years. Tishler and Rick made it a pleasant and hassle free experience. Truck is everything i had hoped for and more. More

by ATKINSBUILDERS Verified Customer Verified Customer

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Professional and extremely helpful This is the 5th vehicle my family had purchased at Bozard and every experience gets easier and easier. Sales staff is knowledgeable and easy going. This is the 5th vehicle my family had purchased at Bozard and every experience gets easier and easier. Sales staff is knowledgeable and easy going. More

by MARNOLDPHOTO Verified Customer Verified Customer

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Lack of communication I took my Lincoln in to have navigation installed as was agreed when I purchased it. I informed the person who called me to set the appointment that I took my Lincoln in to have navigation installed as was agreed when I purchased it. I informed the person who called me to set the appointment that I would need to leave the car and would need a loaner vehicle as it was explained to me the installation would take about half a day.He was vauge about providing the loaner vehicle, so I called Alex who I always deal within the service department and advised him of my situation,he told me no problem he would see to it. When I arrived the parts department asked if I was going to wait it would take about a hour and I said no I had to leave and need a loaner. I then spoke with Alex and he said no problem one would be there shortly. 30 minutes later I went back ad asked where was the car. about 5 minutes I was picked up with another couple who had been waiting for a hour for a car, we were driven to the Enterprise lot across the street. I was told by the man to have a seat and I would get the next vehicle when one came in. I told him no I was already late for a appointment and this was scheduled by Bozard the previous week. He said they were doing the best they could but he did not have a car and he had only got a call that morning, He then took me outside and gave me a Nissan compact which I told him I was supposed to get a Lincoln, and that was not acceptable. He replied "you don't need to be rude we are doing the best we can indicating it was not his fault . I stated give me the car I need to go. When I returned to Bozard after 4 or 5 hours when my car was ready, I informed Alex and Colby that I did not know where the mix was but I was not happy with the situation that morning and about the Enterprise employee response. I also told them it did not matter about which car I was given however the e.Enterprise employs attitude did nothing to correct the situation. As far as Bozard I have had nothing but excellent service and buying experiences, Alex is always very helpful and always meets or exceeds my expectations. I don't know where the breakdown was in this situation and I trust that it will be corrected . More

by STAUGVOL Verified Customer Verified Customer

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