Timothy Harris | Page 14
Service Advisor
Napleton Ford of Oak Lawn
6100 W 95th St
Oak Lawn, IL 60453
198 Reviews
Write a Review198 Reviews of Timothy Harris
November 15, 2025
Tim had great customer service. We were in constant contact about the services my truck needed. Was not pushy on selling items/services. Will be back. We were in constant contact about the services my truck needed. Was not pushy on selling items/services. Will be back. More
November 12, 2025
Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More
Other Employees Tagged: Tommy Mackey, Jake Pierson
November 09, 2025
My experience was a great one. Tim was very helpful with all of my questions, and made sure I understood everything. I am extremely pleased with the service I received. Tim was very helpful with all of my questions, and made sure I understood everything. I am extremely pleased with the service I received. More
November 09, 2025
Initially, I was disheartened when my check engine light illuminated, as the timing was particularly inconvenient. However, I was met with a familiar and friendly face, which somewhat alleviated the apprehe illuminated, as the timing was particularly inconvenient. However, I was met with a familiar and friendly face, which somewhat alleviated the apprehension associated with the repair costs. More
November 08, 2025
Always quick and courteous. I’ve been to this dealership at least three times and each visit is infused with utmost professionalism and quick turn around time. Thanks guys and k I’ve been to this dealership at least three times and each visit is infused with utmost professionalism and quick turn around time. Thanks guys and keep up the great work. More
November 07, 2025
Started off as a good experience, but over time became questionable. I’ll only be coming here for oil changes from now on. They do check everything and their prices are fair, but the recommendations have questionable. I’ll only be coming here for oil changes from now on. They do check everything and their prices are fair, but the recommendations have been inconsistent. One visit they said my transmission was leaking, but it was never mentioned again on later visits. This time they said my suspension needed work, even though I had a wheel alignment done just a few months ago and nothing was noted then. On another occasion, when my headlight went out, they told me the entire headlight assembly needed replacement. My personal mechanic, however, simply replaced the bulb and it worked fine. The dealership claimed the power connection was broken, which clearly wasn’t the case. More

